- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Susan David, Ph.D.
Susan David (BA, Hons, MA, MPsych, PhD), is an internationally recognized thought leader operating at the nexus of business and psychology. Her focus is on defining and executing effective people strategies, particularly in the areas of employee engagement, high-performance leadership, and organizational culture change. Susan is a founder and co-director of the Harvard-affiliated Institute of Coaching and the CEO of Evidence Based Psychology, a boutique management consultancy.
Susan is a sought-after keynote speaker, and a highly experienced coach and consultant to C-suite executives. Her unique combination of pragmatic business experience and extensive scientific knowledge allows her to help leaders meet the most pressing business challenges without losing sight of their most important asset: their people. Susan has been a coach and strategic advisor to executives at the helm of mergers, acquisitions, leadership transitions, and people strategy revisions. She routinely consults internationally at the most senior levels of large organizations and has extensive experience in industries as diverse as financial services, information technology, healthcare, utilities, pharmaceuticals, and mining. Her client list includes Ernst and Young Global, the World Economic Forum, BHP Billiton, the United National Development Program, JP Morgan, GlaxoSmithKline, and Nestlé, among many other multinational firms.
Susan is author of the definitive Oxford Handbook of Happiness (Oxford University Press, 2013), Beyond Goals: Effective Strategies for Coaching and Mentoring (Gower, 2013), and the top rated Harvard Business Review article “Emotional Agility” which was named as a Management Idea of the Year. Her work is frequently featured in the media including HBR, TIME, Fast Company, the Wall Street Journal, and Inc.com.
Susan is also active in academia where she is a member of the Harvard Medical School faculty and the Director of Research at the Harvard/McLean-affiliated Institute of Coaching. She has been awarded 16 prizes and scholarships for her academic work.
Select Articles and Book Chapters
David, S. & Ebrahimi, N. (2008). Emotionally Intelligent Living. In S. Lopez (Ed.), Positive Psychology: Exploring the best in people, Westport, CT, Greenwood Publishing Company.
David, S. & Congleton, C. (2013). Emotional agility: How effective leaders manage their negative thoughts and feelings. Harvard Business Review, 91 (11), 125-128.
David, S.A., Clutterbuck, D., Megginson, D., & Congleton, C. (2013). Goals: A long-term view. In S.A. David, D. Clutterbuck & D. Megginson (Eds.), Beyond Goals: Effective Strategies in Coaching and Mentoring (1-20). Surrey: Gower.
Kegan, R., Congleton, C. & David, S. A. (2013). The goals behind the goals: Pursuing adult development i nthe coaching interprise. In n S.A. David, D. Clutterbuck & D. Megginson (Eds.), Beyond Goals: Effective Strategies in Coaching and Mentoring (229-243). Surrey: Gower.
Kram, K.E., David, S.A. & Congleton, C. (2013.) Goals in mentoring relationships and developmental networks. in S.A. David, D. Clutterbuck & D. Megginson (Eds.), Beyond Goals: Effective Strategies in Coaching and Mentoring (261-274). Surrey: Gower.
Whitmore, J., Kauffman, C., & David, S.A. (2013). GROW grows up: From winning the game to pursuing transpersonal goals. in S.A. David, D. Clutterbuck & D. Megginson (Eds.), Beyond Goals: Effective Strategies in Coaching and Mentoring (245-260). Surrey: Gower.
David, S. & Congleton, C. (2014). Emotional agility: How effective leaders manage their negative thoughts and feelings. Harvard Business Review: OnPoint, Summer 2014, 88-92.
David, S., Clutterbuck, D., and Megginson, D. (2014). Advances in Project Management Series: Insights from Beyond Goals. PMWorld Journal, 3 (4), 1-7.
David, S., Clutterbuck, D., and Megginson, D. (2014). Goal orientation in coaching differs according to region, experience, and education. International Journal of Evidence Based Coaching and Mentoring, 12 (2), 134-145.
David, S. & Congleton, C. (2015). Emotional Agility: How effective leaders manage their negative thoughts and feelings. Harvard Business Review: 10 Must Reads on Emotional Intelligence, May 2015, 119-126.
Microsoft: Successful You Conference, Invited Speaker, 3rd Annual Microsoft’s Successful You Women’s Leadership Forum, Boston, MA, United States
Emotional Agility, Invited Speaker, Virgin Pulse Thrive Summit, Boston, MA, United States
Breakthrough Ideas Forum, Invited Speaker, Harvard Business Review and World Economic Forum, New York City, NY, United States
Future-Proofing: Critical Skills for Today’s Leaders, Invited Keynote, United Nations Development Program, Tarrytown, NY, United States
The Emotionally Intelligent Team, Invited Keynote, IAG Executive Committee Conference, Stanford University, Stanford, CA, United States
CRF: The Resilient Organization, Invited Keynote, Corporate Research Forum, London, United Kingdom
World Class Engagement, Invited Keynote, EMEIA Partners Conference, Ernst & Young, Paris, France
Engagement = Success: Insights from Ernst & Young's Best-in-Class Study, Invited Keynote, Ernst & Young, Karlstad, Sweden
Future-Proofing! The Critical Psychology Skills for Tomorrow's Leaders, Invited Keynote, Human Resources, World Economic Forum, Geneva, Switzerland