- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Vanessa Druskat, Ph.D.
Affiliation: University of New Hampshire
Vanessa Urch Druskat, Ph.D. is Associate Professor of Organizational Behavior and Management at the Whittemore School of Business & Economics at the University of New Hampshire. She has been on the faculty of the Whittemore School since 2003, after spending eight years on the faculty of the Department of Organizational Behavior at Case Western Reserve University. Her award winning research examines how teams and leaders effectively manage complex interpersonal and coordination challenges in cross-functional, cross-cultural and self-managing work environments – which always involves aspects of emotional intelligence. It has appeared in prestigious journals such as the Academy of Management Journal, Harvard Business Review, Human Relations, the Journal of Applied Psychology, Leadership Quarterly, Sloan Management Review, and Small Group Research. She was the lead editor of the book Linking Emotional Intelligence and Performance at Work(Lawrence Erlbaum, 2006). Professor Druskat is also a sought after consultant and speaker who conducts seminars around the world on the topics of emotional intelligence and work team effectiveness for leaders and teams in organizations ranging from Fortune 100 companies to public schools.
Druskat, V. U., Sala, F., Mount, G. (2006). Linking emotional intelligence and performance at work: Current research evidence with individuals and groups. Mahwah, NJ: Lawrence Erlbaum.
Wolff, S. B., Pescosolido, A. T., & Druskat, V. U. (2002). Emotional intelligence as the basis of leadership emergence in self-managing teams. Leadership Quarterly, 13(5), 505-522.
Druskat, V. U., & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79(3), 81-90.
Druskat, V. U., & Wolff, S. B. (2008). Group-level emotional intelligence. In N.M. Ashkanasy & C.L. Cooper (Eds.), Research companion to emotion in organizations. (pp. 441-454). London: Edward Elgar.
Druskat, V. U., & Pescosolido, A. T. (2006). The impact of emergent leader emotionally competent behavior on team trust, communication, engagement, and effectiveness. In W. J. Zerbe, N. Ashkanasy, and C. Hartel (Eds.) Research on Emotions in Organizations, Volume 2: Individual and organizational perspectives on emotion management and display (pp. 25-55). Oxford, UK: Elsevier JAI.
Druskat, V. U., & Wolff, S. B. (2007). The effect of confronting members who break norms on team effectiveness. In L. Thompson, and K. Behfar (Eds.) Conflict in organizational teams. Evanston, IL: Northwestern University Press.
Druskat, V. U., & Druskat, P. D. (2006). Applying emotional intelligence in project management. In S. Pryke and H. Smyth (Eds.) The management of complex projects: A relationship approach (pp.78-96). Oxford, UK: Blackwell.
Wolff, S. B., Druskat, V. U., Koman, E. S. & Messer, T. E., (2006). The link between group emotional competence and group effectiveness. In V.U. Druskat, F. Sala, and G. Mount (Eds.) Linking emotional intelligence and performance at work: Current research evidence with individuals and groups (pp. 223-242). Mahwah, NJ: LEA
Druskat, V. U., & Wolff, S. B. (2001). Group emotional competence and its influence on group effectiveness. In Cary Cherniss and Daniel Goleman (Eds.), The emotionally intelligent workplace (pp. 132-155). San Francisco: Jossey-Bass.