Ben Palmer, Ph.D.

member emotional intelligence consortium

Affiliation: Genos International


Ben is the Chief Executive Officer of Genos International, a business that specializes in the assessment and development of emotional intelligence, employee engagement and motivation. He is an experienced entrepreneur having grown an integrated product and service firm now operating in Australia and the US, with distribution channels across Europe, India, China, South Africa, South East Asia and New Zealand. Ben is also an experienced consultant having worked with a large number of blue chip organizations in professional services, banking and finance, pharmaceutical, hospitality and the airline industry. His consulting expertise lies in the areas of sales growth, talent attraction, talent development and culture change. In his experience at Genos Ben has raised growth capital, negotiated joint ventures and demonstrated success in driving revenue and profit growth via sales and business model improvement.  Ben also has strong general management capabilities with strong talent attraction and development experience. 
Ben has a background in psychology having a finished a PhD at Swinburne University in Melbourne Australia where he developed the first Australian assessment of emotional intelligence designed specifically for workplace applications. He has an extensive publication list in the area, has been invited to contribute chapters to books and guest edit special issues of journals on the topic. His research has also attracted considerable attention locally witnessed by awards such as the Richard Pratt Scholarship, an Australian Postgraduate Award, and a PhD Thesis-Excellence award. Outside of work, Ben enjoys wine-tasting, political discussions and a game of tennis whenever work allows.  With a keen interest in people and culture, Ben is also an avid international traveler.

Palmer, B.R., Gignac, G., Bates, T., & Stough, C. (2003). Examining the structure of the Trait Meta-Mood Scale. Australian Journal of Psychology, 55, p154-159.

Palmer, B.R., Donaldson, C. & Stough, C. (2002). Emotional intelligence and life satisfaction. Personality and Individual Differences, 33, 1091-1100.

Palmer, B.R., Manocha, R., Gignac, G., & Stough, C. (2003). Examining the factor structure of the Bar-On Emotional Quotient Inventory with an Australian general population sample. Personality and Individual Differences, 35, 1191-1210.

Palmer, B.R., Stough, C., & Patterson, P. (1999). A delivery system for olfactory stimuli. Behaviour Research Methods, Instruments, & Computers, 31, 674-679.

Palmer, B. R., Walls, M., Burgess, Z., & Stough, C. (2001). Emotional intelligence and effective leadership, Leadership and Organisational Development Journal, 22, 5-10.

Palmer, B.R., Gardner, L., & Stough, C. (2003). Measuring emotional intelligence in the workplace. Emotional Intelligence in Organisations, Published by ICCM ISBN: 0-86396828-7

Palmer, B.R., Gignac, G., Manoch, R., & Stough, C (2006). A psychometric evaluation of the Mayer-Salovey-Caruso Emotional Intelligence Test Version 2.0. Intelligence, 33, 285-305.

Palmer, B.R. (2007). Models and measures of emotional intelligence. Organisations and People, 14, 3-10.
Jennings, S. & Palmer, B.R. (2007). Enhancing sales performance through emotional intelligence development. Organisations and People, 14, 55-61.

Gignac, G., Palmer, B.R., Manoch, R., & Stough, C. An examination of the factor structure of the schutte self-report emotional intellignce (SSREI)scale via confirmatory factor analysis. Personality & Individual Differences, 39, 1029-1042.

Gignac, G.,& Palmer, B.R. (2011). The Genos Employee Motivation Assessment. Industrial and Commercial Training.

Gignac, G. & Palmer, B.R. (In press). The impact of emotionally intelligent leadership on talent retention, discretionary effort, and employment brand. Industrial and Commerical Training.

Book Chapters:
Palmer, B.R., Gignac, G., Ekermans, G., & Stough, C. A comprehensive framework for emotional intelligence. In Robert J.Emmerling, Manas K. Mandal & Vinod K. Shanwal (Eds). Emotional Intelligence: Theoretical & Cultural Perspectives. (2009).

Palmer, B. R., Stough, C. Harmer, R., & Gignac, G. E. (2010). Genos emotional intelligence inventory. In C. Stough, D. Saklofske, &, J. Parker (Ed.), Advances in the measurement of emotional intelligence. New York: Springer.

Guest Editorials:
Organisations & People May 2007. Special issue on emotional intelligence.

Published Conference Abstracts:
Palmer, B.R., & Stough, C. (2001). The measurement of emotional intelligence. Australian Journal of Psychology, 53, 85.

Stough, C., Palmer, B.R., Walls, M., & Burgess, Z. (2001). Emotional intelligence and effective leadership. Australian Journal of Psychology, 53, 85.

Palmer, B.R., Gardner, L., & Stough, C. (2003). The relationship between emotional intelligence, personality and leadership. Australian Journal of Psychology, 55, p140-145.







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