The ECI 2.0 is a 360-degree tool designed to assess the emotional and social competencies of individuals in organizations. The test is based on emotional competencies identified by Dr. Daniel Goleman in Working with Emotional Intelligence (1998). The use of the ECI and the ESCI is limited to accredited users who can demonstrate their ability to give accurate, comprehensive feedback to their clients. The instruments are designed for use only as development tools, not for hiring or compensation decisions (Wolff, 2006).

CREIO Statement Many tests that promise to measure emotional intelligence have appeared in recent years.  Some of these tests seem promising, but many have not been empirically evaluated.  As a service to our visitors, we have reviewed many of these tests and selected those for which there is a substantial body of research (at least five published journal articles or book chapters that provide empirical data based on the test).  However, inclusion of a test on this web site does not constitute an endorsement of that test by CREIO.

Basic Information

Administration: Multi - Rater
Administration Time: 30 - 45Minutes
Qualification Level: Certification Required
Additional Information: Click here to download the Technical Manual of the ECI 2.0

Emotional Competence Inventory 2.0 - Scales

The ECI measures 18 competencies organized into four clusters: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

Self-Awareness concerns knowing one's internal states, preferences, resources, and intuitions. The Self-Awareness cluster contains three competencies:

Emotional Awareness: Recognizing one's emotions and their effects
Accurate Self-Assessment: Knowing one's strengths and limits
Self-Confidence: A strong sense of one's self-worth and capabilities

Self-Management refers to managing ones' internal states, impulses, and resources. The Self-Management cluster contains six competencies:

Emotional Self-Control: Keeping disruptive emotions and impulses in check
Transparency: Maintaining integrity, acting congruently with one’s values
Adaptability: Flexibility in handling change
Achievement: Striving to improve or meeting a standard of excellence
Initiative: Readiness to act on opportunities
Optimism: Persistence in pursuing goals despite obstacles and setbacks

Social Awareness refers to how people handle relationships and awareness of others’ feelings, needs, and concerns. The Social Awareness cluster contains three competencies:

Empathy: Sensing others' feelings and perspectives, and taking an active interest in their concerns
Organizational Awareness: Reading a group's emotional currents and power relationships
Service Orientation: Anticipating, recognizing, and meeting customers' needs

Relationship Management concerns the skill or adeptness at inducing desirable responses in others. The Relationship Management cluster contains six competencies:

Developing Others: Sensing others' development needs and bolstering their abilities
Inspirational Leadership: Inspiring and guiding individuals and groups
Change Catalyst: Initiating or managing change
Influence: Wielding effective tactics for persuasion
Conflict Management: Negotiating and resolving disagreements
Teamwork & Collaboration: Working with others toward shared goals. Creating group synergy in pursuing collective goals.