The Genos Emotional Intelligence Assessment ( GEIA ) is a 360-degree measure of emotionally intelligent workplace behaviour. It measures how often individuals display emotionally intelligent workplace behaviour according to a taxonomic seven-factor model of emotional intelligence identified by Dr Benjamin Palmer and Professor Con Stough from Swinburne University. The GEIA is identical to, and often referred to, as the Swinburne University Emotional Intelligence Test (or SUEIT). The GEIA can be completed online, consists of 70 items and takes approximately 15 minutes to complete. The table below presents a definition of each emotional intelligence skill measured, and workplace outcomes that can be achieved from displaying each skill effectively at work.

 

Basic Information

Administration: Multi - Rater
Administration Time: 15 Minutes
Qualification Level: Certification Required

Key Areas Measured

EI Skill	Definition	Workplace Outcomes
Emotional Self-Awareness	The skill of perceiving and understanding one’s own emotions.	The capacity to identify and understand the impact one’s own feelings is having on thoughts, decisions, behavior and performance at work Greater self-awareness
Emotional Expression	The skill of effectively expressing one’s own emotions.	Creating greater understanding amongst colleagues about yourself Creating trust and perceptions of genuineness amongst colleagues
Emotional Awareness of Others	The skill of perceiving and understanding others’ emotions.	Greater understanding of others, how to engage, respond, motivate and connect with them Interpersonal effectiveness
Emotional Reasoning	The skill of utilizing emotional information in decision-making.	Enhanced decision-making where more information is considered in the process Greater buy-in from others into decisions that are made
Emotional Self-Management	The skill of effectively managing one’s own emotions.	Improved job satisfaction and engagement Improved ability to cope with high work demands Greater interpersonal effectiveness Enhanced productivity and performance
Emotional Management of Others	The skill of influencing the moods and emotions of others.	The capacity to generate greater productivity and performance from others The capacity to generate a positive and satisfying work environment for others The capacity to effectively deal with workplace conflict
Emotional Self-Control	The skill of effectively controlling strong emotions experienced.	Emotional well-being The capacity to think clearly in stressful situations The capacity to deal effectively with situations that cause strong emotions

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Jennings, S. & Palmer, B.R. (2007). Enhancing sales performance through emotional intelligence development. Organisations and People, 14, 55-61.

Palmer, B.R., Gardner, L., & Stough, C. (2003). Measuring emotional intelligence in the workplace. Emotional Intelligence in Organisations, Published by ICCM ISBN: 0-86396828-7

Palmer, B.R., & Stough, C. (2000). The Swinburne University Emotional Intelligence Test:
Technical Manual, Published by Swinburne University of Technology.

Palmer, B.R. (2007). Models and measures of emotional intelligence. Organisations and People, 14, 3-10.

Palmer, B.R., Gignac, G., Ekermans, G., & Stough, C. A comprehensive framework for emotional intelligence. In Robert Emmerling, Manas K. Mandal & Vinod K. Shanwal (Eds). Emotional Intelligence: Theoretical & Cultural Perspectives. (in press).

Palmer, B.R., & Stough, C. (2001). The measurement of emotional intelligence. Australian Journal of Psychology, 53, 85.

Palmer, B.R., Gardner, L., & Stough, C. (2003). The relationship between emotional intelligence, personality and leadership. Australian Journal of Psychology, 55, p140- 145.

Palmer, B.R., & Stough, C. (2004). The psychometric properties of the  360-degree Swinburne University Emotional Intelligence Test. Paper to be presented at the 2nd International Conference in Contemporary Management, Stellenbosh, Western Cape South Africa.

Stough, C., Palmer, B.R., Walls, M., & Burgess, Z. (2001). Emotional intelligence and effective leadership. Australian Journal of Psychology, 53, 85.