- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Susan Ashford, Ph.D.
Affiliation: University of Michigan
Susan Ashford is the Michael and Susan Jandernoa Professor of Organizational Behavior and Human Resource Management at the University of Michigan Business School. She has been on the faculty since 1991, having taught previously at the Amos Tuck School of Business, Dartmouth College (1983-1991). She served as the school's Senior Associate Dean for Academic Affairs from 1998 - 2002. She has current administrative responsibility for the Executive MBA program. Dr. Ashford teaches in the areas of organizational behavior, negotiation, managerial skills and effectiveness and leadership.
Professor Ashford's research interests include managerial effectiveness, feedback seeking, issue selling, and self-management. Her research has been published in a variety of outlets, including the: Administrative Science Quarterly, Academy of Management Review, Academy of Management Journal, Strategic Management Journal, Journal of Applied Psychology and Organizational Behavior and Human Decision Processes.
Grant, A. M. & Ashford, S. J. “The Dynamics of Proactivity at Work.” Forthcoming in Research in Organizational Behavior, 2007.
Ashford, S. J. & Northcraft, G. “Robbing Peter to Pay Paul: Feedback Environments and Enacted Priorities in Response to Competing Task Demands.” Human Resource Management Review, 2003, 13, 537-559.
Ashford, S. J. ,& Tsui, A. S. (1991). Self-regulation for Managerial Effectiveness: The Role of Active Feedback-seeking. Academy of Management Journal, 34(2), 251-280.