- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Hillary Anger Elfenbein, Ph.D.
Affiliation: Olin School of Business
Hillary Anger Elfenbein is a business school professor at the Olin School of Washington University in St. Louis. She holds a Ph.D. in Organizational Behavior, a Master’s degree in Statistics, and undergraduate degrees in Physics and Sanskrit, all from Harvard University. Dr. Elfenbein served for five years on faculty at the Haas School of Business at the University of California, two years as a Senior Researcher at the Harvard Business School, and two years as a management consultant with the Monitor Group. Her research focuses on emotion in the workplace, including emotional intelligence, interpersonal relationships, negotiation, and the role of personality. Her work has appeared in journals such as the Academy of Management Annals, Academy of Management Journal, Journal of Applied Psychology, Journal of Personality and Social Psychology, Psychological Bulletin, and Psychological Science. She is currently an Associate Editor at Management Science.
Elfenbein, H. A., & Ambady, N. (2002). On the universality and cultural specificity of emotion recognition: A meta-analysis. Psychological Bulletin, 128, 203-235.
Elfenbein, H. A., & Ambady, N. (2002). Predicting workplace outcomes from the ability to eavesdrop on feelings. Journal of Applied Psychology, 87, 963-971.
Curhan, J. R., Elfenbein, H. A., & Xu, H. (2006). What do people value when they negotiate? Mapping the domain of subjective value in negotiation. Journal of Personality and Social Psychology, 91, 493-512.
Elfenbein, H. A. (2006). Learning in emotion judgments: Training and the cross-cultural understanding of facial expressions. Journal of Nonverbal Behavior, 30, 21-36.
Elfenbein, H. A., Foo, M. D., White, J. B., Tan, H. H, & Aik, V. C. (2007). Reading your counterpart: The benefit of emotion recognition ability for effectiveness in negotiation. Journal of Nonverbal Behavior, 31, 205-223.
Eisenkraft, N., & Elfenbein, H. A. (2010). The way you make me feel: Evidence for individual differences in affective presence. Psychological Science, 21, 505-510.
Thingujam, N. S., Laukka, P., & Elfenbein, H. A. (2012). Distinct emotional abilities converge: Evidence from emotional understanding and emotion recognition through the voice. Journal of Research in Personality, 46, 350-354.
Sharma, S., Bottom, W., & Elfenbein, H. A. (2013). On the role of personality, cognitive ability, and emotional intelligence in predicting negotiation outcomes: A meta-analysis. Organizational Psychology Review, 3, 293-336.
Elfenbein, H. A. (2014). The many faces of emotional contagion: An Affective Process Theory for affective linkage. Organizational Psychology Review, 4 326-362.
Elfenbein, H. A. (2015). Individual differences in negotiation: A nearly abandoned pursuit revived. Current Directions in Psychological Science. In press.