- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Kathy Kram, Ph.D.
Affiliation: Boston University
Kathy E. Kram is the Shipley Professor in Management at the Boston University School of Management. Her primary interests are in the areas of adult development, relational learning, mentoring, diversity issues in executive development, leadership, and organizational change processes. In addition to her book, Mentoring at Work, she has published in a wide range of journals including Organizational Dynamics, Academy of Management Journal, Academy of Management Review, Harvard Business Review, Business Horizons, Qualitative Sociology, Mentoring International, Journal of Management Development, Journal of Management Education, Journal of Management Inquiry, Organizational Behavior and Human Performance, Career Development International, and Psychology of Women Quarterly. Her new book, an edited volume with Prof. Belle Rose Ragins is entitled Handbook of Mentoring at Work: Theory, Research and Practice, published by Sage Publishing in October, 2007.
She is currently exploring the nature of peer coaching and mentoring circles as part of her ongoing program of research on relational learning, adult development and leadership development. All of her research is aimed at enhancing leadership effectiveness and quality of work life. She is a founding member of the Center for Research on Emotional Intelligence in Organizations (CREIO). During 2000-2001, she served as a visiting scholar at the Center for Creative Leadership (CCL) during which time she worked on a study of executive coaching and its role in developing emotional competence in leaders. She served as as a member of the Center’s Board of Governors from 2002-2009.
Professor Kram teaches undergraduate, MBA and Executive MBA courses in Global Management, Leadership, Team Dynamics, and Organizational Change. She is currently serving as Faculty Director of the MBA Portfolio Program. She consults with private and public sector organizations on a variety human resource management concerns. She received her B.S. and M.S. degrees from M.I.T. Sloan School of Management, and a Ph.D. from Yale University.
Murphy, W.M. & Kram, K.E. “Understanding Non-work Relationships in Developmental Networks” Career Development International,15(7), pp. 637-663.
Chandler, D., Hall, D.T. & Kram, K.E. “A Developmental Network & Relational Savvy Approach to Talent Development: A Low Cost Alternative”, Organizational Dynamics, Vol. 39, No. 1, pp. 48–56, 2010.
Chandler, D., Hall, D.T., & Kram, K.E. “How to Be a Smart Protégé”, Wall Street Journal, Business Insights, August 25, 2009.
Wasserman, I. & Kram, K.E. “ Enacting The Scholar-Practitioner Role: An Exploration of Narratives” Journal of Applied Behavioral Science, March, 2009.
Kram, K.E. and Higgins, M.A. “A New Mindset on Mentoring: Creating Developmental Networks at Work”, Sloan Management Review, Online, January 2009.
Kram, K.E. and Higgins, M.A. “A New Approach to Mentoring" Wall Street Journal, Business Insights, September 22, 2008.
Parker, P., Hall, D.T., & Kram, K.E. “Peer Coaching: A Relational Process for Accelerating Career Learning, Academy of Management Learning and Education, Vol 7, No. 4, 2008. pp 487-503.
Kantor, S., Kram, K. E., and Sala, F. “The Case for Executive Adaptability”, Leadership in Action, Vol 27, No. 6. Wiley & Sons, February, 2008, pp.8-12.
Chandler, D.E. & K.E., Kram, “Applying an Adult Development Lens to Mentoring Networks in an International Context” Career Development International, Fall 2005.
Bunker, K., Kram, K.E., and Ting,S. “The Young and the Clueless”, Harvard Business Review, December, 2002, pp. 80-82.
Kram, K.E., Bunker, K., and Ting, S. “On-the-job Training for Emotional Competence.” Leaders In Action, CCL and Jossey-Bass, September, 2002.
Gersick, Connie and K.E. Kram, "High-Achieving Women at Mid-Life: An Exploratory Study,” Journal of Management Inquiry, Spring, 2002.
Higgens, M.C. and Kram, K. E. “Reconceptualizing Mentoring at Work: A Developmental Network Perspective.” Academy of Management Review, Spring, 2001, pp. 264-288.
Boyatzis, R.E. and K.E. Kram, “Reconstructing Management Education as Lifelong Learning,” Selections, Spring, 2000.
J. Bartunek, K.E. Kram, J. Lenn, H. O'Neill, R. Coffey, and M. Moch, “A Group Mentoring Journey into the Department Chair's Role,” Journal of Management Inquiry, 1997, Vol.6(4) pp.270-279.
M. Young and K.E. Kram, “Repairing the Disconnects in Faculty Teaching Teams,” Journal of Management Education, 1996, Vol 20(4), pp. 500-515.
Kram, K.E., “Mentoring and Leadership Development,” Forward to special issues on Mentoring in Journal of Leadership and Organizational Development, Vol. 17(3), 1996, pp. 4-5.
Ruderman, M.N., Ohlott, P.J., Kram, K.E. “Promotion Decisions As a Diversity Practice,” Journal of Management Development, 1995, Vol. 14(2), pp. 6-23.
Seibert, K., Hall, D.T. and K.E. Kram, “Strengthening the Weak Link in Strategic Executive Development: Integrating Individual Development and Global Business Strategy,” in Human Resource Management, 1995, Vol. 34, no. 4, pp. 549-567.
Kahn, W.A. and K.E. Kram “Authority at Work: Internal Models and Their Organizational Consequences,” Academy of Management Review, 1994, Vol. 19, No. 1, 17-50.
Parker, V. and K.E. Kram, “Women Mentoring Women: Creating Conditions for Connections,” Business Horizons, March-April 1993, pp. 44-53.
Kram, K.E. and D.T. Hall, "Mentoring As An Antidote To Stress During Corporate Trauma," Human Resource Management, Vol. 28(4), 1991, pp. 493-510.
Yeager, P.C. and K.E. Kram, "Fielding Hot Topics in Cool Settings: The Study of Corporate Ethics," in Qualitative Sociology, Vol. 28(2), 1991, pp. 127-148.
Handler, W.C. and K.E. Kram, "Succession in Family Firms: The Problem of Resistance," Family Business Review, Winter 1988, pp. 361-381.
Kram, K.E., "Younger and Older Engineers: The Fit Between Job Assignments and Career Stages," in Developing Careers: Issues for Engineers and Employers, IEEE, Inc., #uHO 170-1, Boston, Massachusetts, 1985, pp. 91-97.
Kram, K.E. and L. Isabella, "Mentoring Alternatives: The Role of Peer Relationships in Career Development," in Academy of Management Journal, March 1985, pp. 111-132.
Kram, K.E., "Improving the Mentoring Process," in Training and Development Journal, Spring 1985, pp. 40-43.
Kram, K.E., "Creating Conditions that Encourage Mentoring," in The 1985 Annual: Developing Human Resources, edited by L. Goodstein and J. Pfeiffer, University Assoc. Inc., Spring 1985, pp. 239-258.
Clawson, J.C. and K.E. Kram, "Managing Cross-Gender Developmental Relationships," in Business Horizons, March 1984, pp. 22-32.
Kram, K.E., "Misconceptions About Mentoring," in Careers and the MBA, Bob Adams, Inc., Brighton, Massachusetts, 1984, pp. 65-67.
Kram, K.E., "Phases of the Mentor Relationship," in Academy of Management Journal, December 1983, pp. 608-625.
Kram, K.E., "Creating Conditions That Encourage Mentoring in Organizations," in Enhancing Engineers' Careers, IEEE, Inc., #uHO 158-6, Palo Alto, California, 1983, pp. 52-57.
Baird, L. and K.E. Kram, "Career Dynamics: Managing the Superior-Subordinate Relationship," in Organizational Dynamics, Summer 1983, pp. 46-64.
Heilman, M.E. and K.E. Kram, "Male and Female Assumptions About Colleagues' Views of Their Competence," Psychology of Women Quarterly, Spring, 1982, pp. 329-337.
Heilman, M.E. and K.E. Kram, "Self-derogating Behavior in Women--Fixed or Flexible: The Effects of Co-Worker's Sex," Organization Behavior and Human Performance, 22, 1978, pp. 497-507.
Chandler, D.A. and Kram, K.E. “ A Self-Directed Approach to Developmental Networks and Leadership Development”, In Rothstein, M. and Burke, R. (eds.) Self-Management and Leadership Development, Edgar Elgar Publishing, 2010 , pp.336-360.
Kram, K.E. & Ragins, B. “The Landscape of Mentoring in the 21st Century” In Kram, K.E. & B.R. Ragins (eds) HANDBOOK OF MENTORING AT WORK THEORY, RESEARCH, AND PRACTICE, Sage Publications 2007.
Higgins, M; Chandler, D. & Kram, K.E. “Developmental Initiation and Developmental Networks”, In Ragins, R. & Kram, K.E. THE HANDBOOK OF MENTORING AT WORK: RESEARCH, THEORY, AND PRACTICE, Sage Publishers, 2007.
Ragins, B. & Kram, K.E. “The Roots and Meaning of Mentoring”, In Ragins, B. & Kram, K.E. (eds.) HANDBOOK OF MENTORING AT WORK: RESEARCH, THEORY, AND PRACTICE, Thousand Oaks, CA: Sage Publications, 2007.
Kram, K.E. Forward to LINKING EMOTIONAL INTELLIGENCE AND PERFORMANCE AT WORK edited by V. Druskat, F. Sala and G. Mount, Erlbaum Associates, Inc., 2005.
Kram, K.E. and Ting, S. “Coaching for Emotional Competence”, HANDBOOK OF COACHING, edited by Sharon Ting, Jossey-Bass Publishers, 2006.
D. Chandler and K. Kram “Mentoring and Developmental Networks in the New Career Context, HANDBOOK OF CAREER THEORY, edited by H. Gunz and M. Peiperi, Sage Publications, 2007.
Kram, K.E. “The Making of a Mentor” for Mentoring Theory and Practice, Jossey-Bass Publishers, 2004, edited by David Clutterbuck,
Kram, K.E. “Mentoring” Blackwell Dictionary of Management: Organizational Behavior 2nd edition , 2004. Edited by N. Nicholson, P Audia, & M. Pillutla.
Kram, K.E. and C. Cherniss, “Developing Emotional Competence Through Relationships at Work.” In C. Cherniss (ed.) The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups and Organizations, San Francisco, CA: Jossey-Bass, 2001,pp. 254-285.
D.T. Hall, J.P. Briscoe, and K.E. Kram “Identity, Values and Learning in the Protean Career.” In C.L. Cooper and S.E. Jackson (eds.) Creating Tomorrow’s Organizations, John Wilet & Sons, Ltd., 1997, pp. 321-335.
Kram, K.E., “A Relational Approach to Career Development” in D.T. Hall (ed.) The Career Is Dead: Long Live The Career, Jossey-Bass Publishers, 1996, pp. 132-157.
Kram, K.E., “Mentoring Programs” in L.H. Peters, S.A. Youngblood, and C.R. Greer (eds.) The Blackwell Dictionary of Human Resource Management, Basil Blackwell, Ltd. Oxford, UK, 1997, pp. 215-216.
K.E. Kram and M. McCollom Hampton "When Women Lead: The Visibility-Vulnerability Spiral." In E. B. Klein, F. Gabelnick, and P. Herr (eds.) The Psychodynamics of Leadership, Madison, Connecticut: Psychosocial Press, Inc., 1998, pp. 193-218.
Kram, K.E. and D.T. Hall, "Mentoring In a Context of Diversity and Turbulence" in Kossek and S. Lobel (eds.) Management Diversity: Human Resource Strategies for Transforming Organizations, Blackwell Publishers, 1996, pp. 108-136.
Kram, K.E. "Mentoring" in N. Nicholson (ed.) A Dictionary of Organizational Behavior, Basil Blackwell Limited, 1995, pp 323-324.
Kram, K.E. and M.C. Bragar, "Development Through Mentoring: A Strategic Approach" in D. Montross and C. Shinkman (eds.) Career Development: Theory and Practice, Charles C. Thomas Press, 1992, pp. 221-254.
"Mentoring" in L.K. Jones (ed.) The Encyclopedia of Career Decision and Work Issues, Phoenix, AZ: The Oryx Press, 1992, pp185-186.
Kram, K.E., P.C. Yeager, and G.E. Reed, "Decisions and Dilemmas: The Ethical Dimension in the Corporate Context" in Post (ed.) Research in Corporate Social Performance and Policy, JAI Press, Vol. 11, 1989, pp. 21-54.
Arthur, M. and K.E. Kram, "Reciprocity in Work Relationships: The Separate, Yet Inseparable, Possibilities for Individual and Organizational Development," (eds.) M. Arthur, D.T. Hall, and B.S. Lawrence, Handbook of Career Theory, Cambridge University Press, 1989, pp. 292-312.
Thomas, D. and K.E. Kram, "Promoting Career-Enhancing Relationships: The Role of the HRD Professional," in M. London and E. Mone (eds.), Career Growth and Human Resources Strategies, Quorum Books, 1988, pp. 49-66.
Kram, K.E., “On The Researcher’s Group Memberships,” in D.N. Berg & K.K. Smith (eds.), The Self in Social Inquiry, Sage Publications, 1988, pp. 247-265.
Spelman, D., M. Crary, K. Kram and J. Clawson, “Sexual Attraction at Work: Managing the Heart,” in L. Moore (ed.), Not as Far as You Think: The Realities of Working Women, Lexington Books, 1986, pp. 69-91.
Kram, K.E., "Mentoring in the Workplace," in D.T. Hall (ed.), Career Development in Organizations, Jossey-Bass, 1986, pp. 160-201.
Kram, K.E., "On the Researcher's Group Memberships," in Berg D., and K. Smith (eds.), Exploring Clinical Methods for Social Research, Sage Publications, 1985, pp. 247-265.
Hall, D.T. and K.E. Kram, "Development In Midcareer," in Montross, D., and C. Shinkerman (eds.), Career Development in the 1980s, Charles C. Thomas Press, 1981, pp. 406-423.