Deepa Ranganathan, Ph.D.

Affiliation: PSG Institute of Management
Email: deepa@psgim.ac.in

Biography

Dr. Deepa Ranganathan, a Gold Medalist from PSG College of Technology (Bachelor of Engineering, EEE) with a Masters in Business Administration has 8 years of industry experience in various positions like Vice President – Human Resources, General Manager and Management Representative (ISO). During her industrial tenure, she gained experience in managing projects with world-wide clients. She is well-versed with the ISO standards and auditing procedures. As VP-HR, she was responsible for recruitment, talent management and retention in an MNC, which operates from Coimbatore and California.

Dr. Deepa moved to academics in 2011 and thereafter secured her Ph.D in Emotional Intelligence from Anna University, Chennai in the year 2012. She teaches Business Communication, Management Information Systems, Project Management and Operations Modeling and Simulation at PSG Institute of Management. In her academic tenure thus far, she completed an AICTE funded research project titled “Diagnosing and Enhancing the Emotional Intelligence of IT Professionals for Service Excellence”, as a co-principal investigator. She is also a “Research Awardee” (2014-2016) of the University Grants Commission (UGC, Government of India) and is presently working on a project titled “Designing an emotional intelligence test for medical students and developing an emotional intelligence training program for graduating medical students”

A recipient of “Best Paper” and “Best Case” awards, Dr. Deepa has presented and published papers in various national and international conferences and journals. She is a member of the editorial board of “Journal of Contemporary Research in Management”. She conducts training programs on Emotional Intelligence for corporate executives at PSG Institute of Management. She is keen in propagating Emotional Intelligence as the “Path to Well-Being” and is presently writing a book on Emotional Intelligence

Publications

International
Sri Gayathridevi, K and Deepa R (2015). “Effectiveness of a Business Communication Course: Evidence from a business school in India”, Business and Professional Communication Quarterly, Vol 78, No. 1, pp 94-103

R. Deepa and R. Krishnaveni. (2012) “Diagnosing Emotional Intelligence Across the Service Sector in South India”, Pacific Business Review International, Vol 4, No. 3, pp 34-44

Krishnaveni, R and Deepa, R (2011), “Exploring Human Resource Management Practices with Special Reference to Coimbatore”, JM International Journal of HR Review, Vol1, Issue 2, 102-114

Krishnaveni, R and Deepa, R (2011), “Diagnosing the Emotional Intelligence of the employees of the IT/ITES sector of South India”, Great Lakes Herald,

Krishnaveni, R and Deepa, R (2011), “Development and Validation of an Instrument to Measure the Emotional Intelligence of Adults in the Indian Context”, The International Journal of Educational and Psychological Assessment”, 7(2), 94-118

Krishnaveni, R and Deepa, R (2010), “The Crisis at Rangaram Infosys Ltd”, Asian Journal of Case Research, Vol3, Issue 2, 93 - 102

Krishnaveni, R and Deepa, R (2010), “Emotional Intelligence – An effective intervention for enhancing employee well-being”, South Asian Journal of Management Research, Vol 2, Issue 2, pp 127

National
Deepa R. (2014). “Role of Emotional Intelligence in Creating a Congruent Culture for Medical Professionals”, In P. Narayana Reddy, Apoorva Palkar (Eds.,), Rejuvenating Management Education (pp. 170-182). Mumbai: Himalaya Publishing House Pvt Ltd. ISBN: 978-93-5142-889-3

Deepa, R and Krishnaveni, R. (2014). “Congruence between Professional Characteristics and Organizational Culture for an engaged work force – A study across professions” The IASMS Journal of Business Spectrum, Vol 7,  No. 2, 13 – 22.

R. Krishnaveni and R. Deepa. (2013). “Controlling Common Method Variance while measuring the impact of Emotional Intelligence on Well-being”, Vikalpa, Vol 38, No. 1, 41-47

R. Krishnaveni and R. Deepa. (2012). “Emergence and Developments in the field of Emotional Intelligence – With Special Reference to Organizational Context”, BVIMR Management Edge, Vol. 5, No. 2, pg 7-17

R.Krishnaveni and R.Deepa. (2011).  “Sectoral Differences in HRM Practices – with special references to Coimbatore, South India”, Pranjana, Vol 14, No.1, pg 23-38

Krishnaveni, R and Deepa, R. (2011), “Human Resource Management Practices in Coimbatore – With special reference to the Manufacturing Sector”, Management Dynamics, Vol. 11, No.1, pp 1 – 36

Krishnaveni, R., and Deepa,R. (2011), “Emotional Intelligence – A Soft Tool For Competitive Advantage in the Organizational Context”, ICFAI Journal of Soft Skills, Vol 5, No.2, 51 – 62

Krishnaveni, R., and Deepa, R. (2010), “Human Resource Management Practices in the Service Industries of Coimbatore”, NMIMS Management Review, 20, October, 81-93. ISSN: 0971-1023

Krishnaveni, R and Deepa, R. (2010), “Adaptation of Emotional Intelligence to Indian Context”, ITMnAch, 4(1), pp 14 - 28

Krishnaveni, R., and Deepa, R. (2009), “Regional HRM Practices”, ITMnAch, 3(2), 1-12; ISSN 0975-3249

Deepa, R., and Krishnaveni, R. (2008), “Concepts & Measures of Emotional Intelligence – A Research Perspective”, Journal of Contemporary Research in Management, 3(2), 69-84. ISSN: 0973-9785 

Cases Written
The Dilemma – Published in Journal of Contemporary Research in Management, Vol.7, No.1, 2012, pp. 57

Crisis and Rangaram Info Systems – A case study presented at the “International Case Study Competition on Gender Inclusivity”, held at IIM Ahmedabad, February 2010, Awarded the First Prize in the Competition

Differential Responses to Emotional Problems – A case study presented at the “International Case Writing Competition on Gender Inclusivity”, held at IIM Ahmedabad, February 2010.

Performance Management System at Visolve.com – A case study included in the book titled “Human Resource Development – A Researcher's perspective, 2008, Authored by Dr.R.Krishnaveni, Excel Books, New Delhi, Case 7.1, pp: 138-151

Performance Counseling and Team Achievement At Visolve.com – A case study included in the book titled “Human Resource Development – A Researcher's perspective, 2008, Authored by Dr.R.Krishnaveni, Excel Books, New Delhi, Case 8.1, pp: 174-176

Papers presented in Conferences
Emotional Intelligence – An effective intervention to enhance the well-being of employees – Presented at the International HR conference on Emotional Intelligence, held at K. J. Somaiya Institute of Management and Research, Mumbai on Jan 23, 2015

Role of Emotional Intelligence in Creating a Congruent Culture for Medical Professionals – Presented at the 26th Annual AIMS Convention held at YASHADA, Pune during Aug 21 – 23, 2014
Congruence between Professional Characteristics and Organizational Culture for an Engaged workforce – a study across professions – Presented (in Absentia) in the  6th National Seminar on Emerging Trends in Human Resource Management held on 25th and 26th April at Indian Academy School of Management Studies, Bangalore

Behavioral Approach theory of Organizational Performance – Presented in the Seventh National Conference on Business Research, held at PSG Institute of Management, Coimbatore, during November 23-24, 2012
Diagnosing Emotional Intelligence across the service sector in South India – Presented in the International Conference on Contemporary Innovative Practices in Management, held at Pacific University, Udaipur, during April 13 & 14, 2012, Conference Souvenir Vol.1, page 170, Awarded the Best Paper in the HR session

Emotional intelligence – an effective intervention for sustainable development in organizations – Presented in the 11th South Asian Management Forum, held at Nepal Administrative Staff College, Kathmandu, Nepal during May 16-18, 2011, Conference Proceedings page 216 - 222

Diagnosing the Emotional Intelligence of the employees of the IT/ITES sector of South India – Presented in the 5th International Research Conference, held on Dec 26, 2010 at Great Lakes Institute of Management, Chennai

Adaptation of Emotional Intelligence to Indian Context – Presented in the Sixth AIMS International Conference on Management, held on Dec 29-31, 2008 at Indian Business Academy, Greater Noida, Uttar Pradesh.

Emotional Intelligence – A soft tool for competitive advantage in Indian Organizations - Presented in the Sixth AIMS International Conference on Management, held on Dec 29-31, 2008 at Indian Business Academy, Greater Noida, Uttar Pradesh.

Emotional Intelligence – A Researcher's perspective presented in the "Fifth National Conference on Business Research" held on Nov 16, 17 2007 at PSG Institute of Management, Coimbatore, Tamilnadu.

Other Academic Activities
Member of the Editorial Board of “Journal of Contemporary Research in Management” ISSN: 0973-9785

Member of Research Committee at PSG Institute of Management

Conference Secretary for the National Conference on Business Research being organized at PSG Institute of Management

 

 

 

 

 

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