Melvin L. Smith, Ph.D

Affiliation: Case Western Reserve University

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Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Western Reserve University Weatherhead School of Management. He received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business.  Dr. Smith also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University. 

Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as social exchange relationships, social networks, and the development and use of human and social capital in organizations through executive coaching.

Dr. Smith has provided training and/or consulting services to a number of organizations including Alcoa, ArcelorMittal, American Greetings, Authentix, Bendix, Booz Allen Hamilton, Dealer Tire, Eaton, Federal Reserve Bank – Cleveland, Fifth Third Bank, H.J. Heinz, The J.M. Smucker Company, Kaiser Permanente, Leadership Cleveland, McKinsey & Company, MetroHealth, Moen, MTD Products, NASA, Neighborhood Leadership Development Program, Novelis, Owens-Illinois, PCC Airfoils, PNC Bank, Progressive Insurance, Roadway Express, Rockwell Automation, Scottish Enterprise, Tremco, Tucker, Ellis, & West, The U.S. Treasury Department – Office of Financial Research, United Black Fund of Greater Cleveland, University Hospitals, University of Pittsburgh Medical Center, University of Texas MD Anderson Cancer Center, as well as a number of public school districts and trade associations. 

In addition to his work with U.S. companies, Melvin has worked with executives in Dubai, India, New Zealand, Scotland, and Trinidad.  He has also served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent over fifteen years in a series of sales/marketing management, and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.


Amdurer, E., Boyatzis, R.E., Saatcioglu, A., Smith, M.L., Taylor, S.N.  (2014).  “Long Term Impact of Emotional, Social and Cognitive Intelligence Competencies and GMAT on Career and Life Satisfaction and Career Success.”  Frontiers in Psychology, 16 December 2014, doi: 10.3389/fpsyg.2014.01447

Boyatzis, R.E., Smith, M.L., Van Oosten, E.B., Woolford, L.  (2013). “Developing Resonant Leaders through Emotional Intelligence, Vision and Coaching.”  Organizational Dynamics, Volume 42 (1), pp. 17-24.

Boyatzis, R. E., Smith, M. L., & Beveridge, A. J. (2013). “Coaching with Compassion: Inspiring Health, Well-Being and Development in Organizations.”  Journal of Applied Behavioral Science, Volume 49 (2), pp. 153-178.

Smith, M. L. & Bilimoria, D.  (2012).  “The Heart of Leadership: How Leaders Engage with Emotional Intelligence.”  Leadership Excellence, Volume 29 (3), p. 5.

Smith, M.L., Boyatzis, R.E. & Van Oosten, E.B.  (2012).  “Coach with Compassion: It’s the Best Way to Motivate Others.”   Leadership Excellence, Volume 29 (3), p. 10.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B.  (2010). “Sustaining Better Health and Renewal by Coaching with Compassion.”  Gestion, Volume 35, pp. 41-46. 

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B.  (2010). “Coaching for Change.”  People Matters, Volume 1(5) pp. 68-71.

Smith. M. L.  (2006)  “Social Capital and Intentional Change: Exploring the Role of Social Networks on Individual Change Efforts.” The Journal of Management Development, Volume 25, pp. 718-731.

Boyatzis, R. E., Smith, M. L., & Blaize, N. J.  (2006)  “Developing Sustainable Leaders through Coaching and Compassion.” Academy of Management Learning & Education, pp. 8-24.

Smith, M. L.  (2005) “Making a Positive Impact through Emotionally Intelligent Leadership.”  Progressive Distributor, pp. 16-18.

Smith, M. L.  (2003) “Leveraging Emotional Intelligence in the Leadership of a Legal Services Program.”  Management Information Exchange Journal, Volume XVII(2), Summer 2003, pp. 4-7.

Book Chapters

Boyatzis, R. E., Smith, M. L., & Blaize, N. J.  (2011).  “Developing Sustainable Leaders through Coaching and Compassion.” Reprinted in Manfred F.R. Kets de Vries and Konstantin Kortov (Eds.)  Leadership Development, Chapter 26.  Edward Elgar.

Boyatzis, R.E., Smith, M.L., & Van Oosten, E.B.  (2011). “Coaching for Sustained Desired Change: Building Relationships and Talent.”  In L.A. Berger and D.E. Berger (Eds.) The Talent Management Handbook (Second Edition), pp. 217-225.  New York: McGraw-Hill.

Smith, M.L., Van Oosten, E.B., & Boyatzis, R.E.  (2009).  “Coaching for Sustained Desired Change.”  Research in Organizational Change and Development, Volume 17.

Smith, M. L.  (2006)  “Emotional Intelligence, Leader-Member Exchange, and Individual Contributions to Social Capital.”  George Graen and Joan Graen (eds.), Sharing Network Leadership, pp. 169-189.  Charlotte, NC: Information Age Publishing.

Smith, M. L.  (2005) “Team-Member Exchange and Individual Contributions to Collaborative Capital in Organizations.”  Advances in Interdisciplinary Studies of Work Teams, Volume 11 (Collaborative Capital: Creating Intangible Value), pp. 161-182.   Elsevier Ltd.  

Smith, M. L., Pfeffer, J., and Rousseau, D. M.  (2000) “Patient Capital: How Investors Contribute to (or Undermine) Relational Wealth.”  In C. R. Leana and D. M. Rousseau (Eds.) Relational Wealth: The Advantages of Stability in a Changing Economy.  New York: Oxford University Press.









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