Book Chapters - Emotional Intelligence and Stress

Daus, C. S., & Brown, S. (2012). The Emotion Work of Police. In N. M. Ashkanasy, C. E. J. Härtel & W. J. Zerbe (Eds.), Research on Emotion in Organizations (Vol. 8, pp. 305 - 328): Emerald Group Publishing Limited.

Eissa, M. A., Boseck, J. J., & Cassady, J. C. (2008). Positive emotions and health benefits: The role of emotional intelligence and coping. In J. C. Cassady & M. A. Eissa (Eds.), Emotional intelligence: Perspectives on educational and positive psychology (pp. 209-224). New York, NY: Peter Lang Publishing.

Goodwin, R. E. (2011). Understanding the Relationship between Emotional Labor and Effort. In C. E. J. Härtel, N. M. Ashkanasy & W. J. Zerbe (Eds.), Research on Emotion in Organizations (Vol. 7, pp. 45 - 71): Emerald Group Publishing Limited.

Keefer, K. V., Parker, J. D. A., & Saklofske, D. H. (2009). Emotional intelligence and physical health. In C. Stough, D. H. Saklofske & J. D. A. Parker (Eds.), Assessing emotional intelligence: Theory, research, and applications (pp. 191-218). New York, NY: Springer Science + Business Media.

Matthews, G., & Zeidner, M. (2000). Emotional intelligence, adaptation to stressful encounters, and health outcomes. In R. Bar-On & J. D. A. Parker (Eds.), The handbook of emotional intelligence: Theory, development, assessment, and application at home, school, and in the workplace (pp. 459-489). San Francisco, CA: Jossey-Bass.

Mishra, S. K. (2011). Sales Employee's Emotional Labor: A Question of Image or Support. In C. E. J. Härtel, N. M. Ashkanasy & W. J. Zerbe (Eds.), Research on Emotion in Organizations (Vol. 7, pp. 107 - 131): Emerald Group Publishing Limited.

Salovey, P. (2001). Applied emotional intelligence: Regulating emotions to become healthy, wealthy, and wise. In J. Ciarrochi, J. P. Forgas & J. D. Mayer (Eds.), Emotional intelligence in everyday life: A scientific inquiry (pp. 168-184). New York, NY: Psychology Press.

Salovey, P. (2006). Applied emotional intelligence: Regulating emotions to become healthy, wealthy, and wise. In J. Ciarrochi, J. R. Forgas & J. D. Mayer (Eds.), Emotional intelligence in everyday life (2nd ed ) (pp. 229-248). Hove, England: Psychology Press/Erlbaum (UK) Taylor & Francis.

Svensson, M. G. A. (2011). Managing Negative Emotions in Emergency Call Taking: A Heat-Model of Emotional Management. In C. E. J. Härtel, N. M. Ashkanasy & W. J. Zerbe (Eds.), Research on Emotion in Organizations (Vol. 7, pp. 257 - 286): Emerald Group Publishing Limited.

Thompson, H. L. (2009). Emotional intelligence, stress, and Catastrophic Leadership FailureTM. In M. Hughes, H. L. Thompson & J. B. Terrell (Eds.), Handbook for developing emotional and social intelligence: Best practices, case studies, and strategies (pp. 111-138). San Francisco, CA: Pfeiffer/John Wiley & Sons.

Zeidner, M. (2005). Emotional intelligence and coping with occupational stress. In A.-S. G. Antoniou & C. L. Cooper (Eds.), Research companion to organizational health psychology (pp. 218-239). Northampton, MA: Edward Elgar Publishing.

Zeidner, M., Matthews, G., & Roberts, R. D. (2006). Emotional intelligence, coping with stress, and adaptation. In J. Ciarrochi, J. R. Forgas & J. D. Mayer (Eds.), Emotional intelligence in everyday life (2nd ed ) (pp. 100-125). Hove, England: Psychology Press/Erlbaum (UK) Taylor & Francis.

 

 

 

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