Emotional Intelligence and Cross Cultural Issues

Emotional Intelligence and Cross Cultural Issues
UPDATED APRIL 2015

Ali, O. E. A., Garner, I., & Magadley, W. (2012). An exploration of the relationship between emotional intelligence and job performance in police organizations. Journal of Police and Criminal Psychology, 27(1), 1-8. doi: http://dx.doi.org/10.1007/s11896-011-9088-9

Apaydin, C., & Anafarta, A. (2012). Factorial validation of the Seven-Component Model of the Work Profile Questionnaire Emotional Intelligence (WPQei) in a Turkish educational setting. Journal of Instructional Psychology, 39(3-4), 159-170.

Besharat, M. A. (2007). Psychometric properties of Farsi version of the Emotional Intelligence Scale-41 (FEIS-41). Personality and Individual Differences, 43(5), 991-1000. doi: http://dx.doi.org/10.1016/j.paid.2007.02.020

Camuffo, A., Gerli, F., & Gubitta, P. (2012). Competencies matter: Modeling effective entrepreneurship in Northeast of Italy small firms. Cross Cultural Management, 19(1), 48-66. doi: http://dx.doi.org/10.1108/13527601211195628

Craparo, G., Magnano, P., & Faraci, P. (2014). Psychometric properties of the Italian version of the Self-Report Emotional Intelligence Test (SREIT). TPM-Testing, Psychometrics, Methodology in Applied Psychology, 21(2), 121-133.

Crowne, K. A. (2013). Cultural exposure, emotional intelligence, and cultural intelligence: An exploratory study. International Journal of Cross Cultural Management, 13(1), 5-22.

Curci, A., Lanciano, T., Soleti, E., Zammuner, V. L., & Salovey, P. (2013). Construct validity of the Italian version of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) v2.0. Journal of Personality Assessment, 95(5), 486-494. doi: http://dx.doi.org/10.1080/00223891.2013.778272

Di Fabio, A., & Kenny, M. E. (2012). Emotional intelligence and perceived social support among Italian high school students. Journal of Career Development, 39(5), 461-475. doi: http://dx.doi.org/10.1177/0894845311421005

Di Fabio, A., & Palazzeschi, L. (2012). Organizational justice: Personality traits or emotional intelligence? An empirical study in an Italian hospital. Journal of Employment Counseling, 49(1), 31-42. doi: http://dx.doi.org/10.1002/j.2161-1920.2012.00004.x

Elfenbein, H. A. (2006). Learning in emotion judgments: Training and the cross-cultural understanding of facial expressions. Journal of Nonverbal Behavior, 30(1), 21-36. doi: http://dx.doi.org/10.1007/s10919-005-0002-y

Emmerling, R. J., & Boyatzis, R. E. (2012). Emotional and social intelligence competencies: Cross cultural implications. Cross Cultural Management, 19(1), 4-18. doi: http://dx.doi.org/10.1108/13527601211195592

Extremera, N., Fernandez-Berrocal, P., & Salovey, P. (2006). Spanish version of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). Version 2.0: Reliabilities, age and gender differences. Psicothema, 18(Suppl), 42-48.

Faria, L., & Santos, N. L. (2009). Validation of the Emotional Skills and Competence Questionnaire (ESCQ) in the Portuguese academic context. Psiholoska Obzorja/Horizons of Psychology, 18(3), 55-71.

Fu, W. (2013). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of chinese employees. Journal of Business Ethics May(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s10551-013-1763-6

Fu, W. (2014). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of Chinese employees. Journal of Business Ethics, 122(1), 137-144. doi: http://dx.doi.org/10.1007/s10551-013-1763-6

Fukuda, E., Saklofske, D. H., Tamaoka, K., & Lim, H. (2012). Factor structure of the Korean version of Wong and Law's Emotional Intelligence Scale. Assessment, 19(1), 3-7. doi: http://dx.doi.org/10.1177/1073191111428863

Furnham, A., Arteche, A., Chamorro-Premuzic, T., Keser, A., & Swami, V. (2009). Self- and other-estimates of multiple abilities in Britain and Turkey: A cross-cultural comparison of subjective ratings of intelligence. [Article]. International Journal of Psychology, 44(6), 434-442. doi: http://dx.doi.org/10.1080/00207590802644766

Gabel, R. S., Dolan, S. L., & Cerdin, J. L. (2005). Emotional intelligence as predictor of cultural adjustment for success in global assignments. The Career Development International, 10(5), 375-395. doi: http://dx.doi.org/10.1108/13620430510615300

Ghizdareanu, E. (2014). Cultural intelligence and emotional intelligence: Implications in work performance. Revista de Psihologie, 60(2), 1-10.

Ghorbani, N., Bing, M. N., Watson, P. J., Davison, H. K., & Mack, D. A. (2002). Self-reported emotional intelligence: Construct similarity and functional dissimilarity of higher-order processing in Iran and the United States. [Article]. International Journal of Psychology, 37(5), 297-308. doi: http://dx.doi.org/10.1080/00207590244000098

Gignac, G. E., & Ekermans, G. (2010). Group differences in EI within a sample of Black and White South Africans. Personality and Individual Differences, 49(6), 639-644. doi: http://dx.doi.org/10.1016/j.paid.2010.05.039

Gignac, G. E., Harmer, R. J., Jennings, S., & Palmer, B. R. (2012). EI training and sales performance during a corporate merger. Cross Cultural Management, 19(1), 104-116. doi: http://dx.doi.org/10.1108/13527601211195655

Gokcen, E., Furnham, A., Mavroveli, S., & Petrides, K. (2014). A cross-cultural investigation of trait emotional intelligence in Hong Kong and the UK. Personality and Individual Differences, 65, 30-35. doi: http://dx.doi.org/10.1016/j.paid.2014.01.053

Ilangovan, A., Scroggins, W. A., & Rozeh, E. J. (2007). Managerial Perspectives on Emotional Intelligence Differences Between India and the United States: The Development of Research Propositions. [Article]. International Journal of Management, 24(3), 541-548.

Iliescu, D., Ilie, A., Ispas, D., & Ion, A. (2013). Examining the psychometric properties of the Mayer-Salovey-Caruso Emotional Intelligence Test: Findings from an Eastern European culture. European Journal of Psychological Assessment, 29(2), 121-128. doi: http://dx.doi.org/10.1027/1015-5759/a000132

Imai, L., & Gelfand, M. J. (2010). The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes. Organizational Behavior and Human Decision Processes, 112(2), 83-98. doi: http://dx.doi.org/10.1016/j.obhdp.2010.02.001

Jamali, D., Sidani, Y., & Abu-Zaki, D. (2008). Emotional intelligence and management development implications: Insights from the Lebanese context. Journal of Management Development, 27(3), 348-360.

Karim, J., & Weisz, R. (2010). Cross-cultural research on the reliability and validity of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). Cross-Cultural Research: The Journal of Comparative Social Science, 44(4), 374-404. doi: http://dx.doi.org/10.1177/1069397110377603

Koydemir, S., Simsek, O. F., Schutz, A., & Tipandjan, A. (2013). Differences in how trait emotional intelligence predicts life satisfaction: The role of affect balance versus social support in India and Germany. Journal of Happiness Studies, 14(1), 51-66. doi: http://dx.doi.org/10.1007/s10902-011-9315-1

Lam, C. S., & O'Higgins, E. R. (2012). Enhancing employee outcomes: The interrelated influences of managers' emotional intelligence and leadership style. Leadership & Organization Development Journal, 33(2), 149-174. doi: http://dx.doi.org/10.1108/01437731211203465

Lata, S., Verma, S., & Shukla, A. (2014). Emotional intelligence and job satisfaction of HIV/AIDS counselors. Indian Journal of Community Psychology, 10(2), 292-301.

Libbrecht, N., De Beuckelaer, A., Lievens, F., & Rockstuhl, T. (2014). Measurement invariance of the Wong and Law Emotional Intelligence Scale scores: Does the measurement structure hold across Far Eastern and European countries? Applied Psychology: An International Review, 63(2), 223-237. doi: http://dx.doi.org/10.1111/j.1464-0597.2012.00513.x

Lii, S.-Y., & Wong, S.-Y. (2008). The antecedents of overseas adjustment and commitment of expatriates. [Article]. International Journal of Human Resource Management, 19(2), 296-313. doi: http://dx.doi.org/10.1080/09585190701799861

Lin, Y.-c., Chen, A. S.-y., & Song, Y.-c. (2012). Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment. International Journal of Intercultural Relations Apr(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.ijintrel.2012.03.001

Lloyd, S., & Hartel, C. (2010). Intercultural competencies for culturally diverse work teams. Journal of Managerial Psychology, 25(8), 845-875. doi: http://dx.doi.org/10.1108/02683941011089125

Margavio, T. M., Margavio, G. W., Hignite, M. A., & Moses, D. R. (2012). A comparative analysis of the emotional intelligence levels of American and Chinese business students. College Student Journal, 46(4), 776-787.

Martskvishvili, K., Arutinov, L., & Mestvirishvili, M. (2013). A psychometric investigation of the Georgian version of the Trait Emotional Intelligence Questionnaire. European Journal of Psychological Assessment, 29(2), 84-88. doi: http://dx.doi.org/10.1027/1015-5759/a000135

Mikolajczak, M., Luminet, O., Leroy, C., & Roy, E. (2007). Psychometric properties of the Trait Emotional Intelligence Questionnaire: Factor structure, reliability, construct, and incremental validity in a French-Speaking population. Journal of Personality Assessment, 88(3), 338-353.

Molander, B., Holmstrom, S., & Taksic, V. (2009). Cross-cultural and sex differences in the Emotional Skills and Competence Questionnaire scales: Challenges of differential item functioning analyses. Psiholoska Obzorja/Horizons of Psychology, 18(3), 35-53.

Moon, T. (2010). Emotional intelligence correlates of the four-factor model of cultural intelligence. Journal of Managerial Psychology, 25(8), 876-898. doi: http://dx.doi.org/10.1108/02683941011089134

Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147-152.
Rahim, M., & Psenicka, C. (2005). Relationship between emotional intelligence and effectiveness of leader role: A dyadic study in four countries. International Journal of Organizational Analysis, 13(4), 327-342. doi: http://dx.doi.org/10.1108/eb029010

Ramo, L. G., Saris, W. E., & Boyatzis, R. E. (2009). The impact of social and emotional competencies on effectiveness of Spanish executives. Journal of Management Development, 28(9), 771-793. doi: http://dx.doi.org/10.1108/02621710910987656

Rashid, T., & Mohammadyfar, M. A. (2009). Validation and standardization of the Emotional Skills and Competence Questionnaire (ESCQ) among Indian university students. Psiholoska Obzorja/Horizons of Psychology, 18(3), 87-97.

Ryan, G., Emmerling, R. J., & Spencer, L. M. (2009). Distinguishing high-performing European executives: The role of emotional, social and cognitive competencies. Journal of Management Development, 28(9), 859-875. doi: http://dx.doi.org/10.1108/02621710910987692

Ryan, G., Spencer, L. M., & Bernhard, U. (2012). Development and validation of a customized competency-based questionnaire: Linking social, emotional, and cognitive competencies to business unit profitability. Cross Cultural Management, 19(1), 90-103. doi: http://dx.doi.org/10.1108/13527601211195646

Saklofske, D. H., Austin, E. J., Yan, G., & Smith, M. M. (2015). Factor structure and correlates of the mandarin version of the managing the emotions of others (meos) scale. International Journal of Psychology Feb(Pagination), No Pagination Specified.

Shao, B., Doucet, L., & Caruso, D. R. (2015). Universality versus cultural specificity of three emotion domains: Some evidence based on the cascading model of emotional intelligence. Journal of Cross-Cultural Psychology, 46(2), 229-251.

Shi, M., Yan, X., You, X., & Li, J. (2014). Core self-evaluations, emotional intelligence and job satisfaction in chinese soldiers. Social Indicators Research Oct(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s11205-014-0784-6

Sibia, A., Misra, G., & Srivastava, A. K. (2005). Assessing emotional intelligence in the Indian context. Psychological Studies, 50(2-3), 263-271.

Siegling, A., Sfeir, M., & Smyth, H. J. (2014). Measured and self-estimated trait emotional intelligence in a UK sample of managers. Personality and Individual Differences, 65, 59-64. doi: http://dx.doi.org/10.1016/j.paid.2014.01.027

Singh, A. K., Singh, S., & Singh, A. (2014). Personality traits and turnover intention among front level managerial personnel. Journal of the Indian Academy of Applied Psychology, 40(2), 228-236.

Suliman, A. M., & Al-Shaikh, F. N. (2007). Emotional intelligence at work: Links to conflict and innovation. Employee Relations, 29(2), 208-220. doi: http://dx.doi.org/10.1108/01425450710720020

Tang, C., & Gao, Y. (2012). Intra-department communication and employees' reaction to organizational change: The moderating effect of emotional intelligence. Journal of Chinese Human Resource Management, 3(2), 100-117. doi: http://dx.doi.org/10.1108/20408001211279210

Tang, H.-W. V., Yin, M.-S., & Nelson, D. B. (2010). The relationship between emotional intelligence and leadership practices: A cross-cultural study of academic leaders in Taiwan and the USA. Journal of Managerial Psychology, 25(8), 899-926. doi: http://dx.doi.org/10.1108/02683941011089143

Tsaousis, I. (2008). Measuring trait emotional intelligence: Development and psychometric properties of the Greek Emotional Intelligence Scale (GEIS). Psychology: The Journal of the Hellenic Psychological Society, 15(2), 200-218.

Van Rooy, D. L., Alonso, A., & Viswesvaran, C. (2005). Group differences in emotional intelligence scores: Theoretical and practical implications. Personality and Individual Differences, 38(3), 689-700. doi: http://dx.doi.org/10.1016/j.paid.2004.05.023

von Stumm, S., Chamorro-Premuzic, T., & Furnham, A. (2009). Decomposing self-estimates of intelligence: Structure and sex differences across 12 nations. [Article]. British Journal of Psychology, 100(2), 429-442. doi: http://dx.doi.org/10.1348/000712608x357876

Wang, Y., Xie, G., Tang, J., Liu, X., & Zhang, B. (2014). Validation of a forced-choice Emotional Intelligence Scale with Chinese nurses. Social Behavior and Personality, 42(10), 1713-1724. doi: http://dx.doi.org/10.2224/sbp.2014.42.10.1713

Whitman, D. S., Kraus, E., & Van Rooy, D. L. (2014). Emotional intelligence among Black and White job applicants: Examining differences in test performance and test reactions. International Journal of Selection and Assessment, 22(2), 199-210. doi: http://dx.doi.org/10.1111/ijsa.12069

Wong, C.-S., Wong, P.-M., & Law, K. (2007). Evidence of the practical utility of Wong’s emotional intelligence scale in Hong Kong and mainland China. [Article]. Asia Pacific Journal of Management, 24(1), 43-60. doi:
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Yuan, B. J., Hsu, W.-L., Shieh, J.-H., & Li, K.-P. (2012). Increasing emotional intelligence of employees: Evidence from research and development teams in Taiwan. Social Behavior and Personality, 40(10), 1713-1724. doi: http://dx.doi.org/10.2224/sbp.2012.40.10.1713

News and Events

Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.

NEW Doctoral Program in Organizational Psychology

Rutgers University - Graduate School of Applied and Professional Psychology (GSAPP) is now offering a doctoral program in Organizational Psychology and is accepting applications for students. The Consortium for Research on Emotional Intelligence in Organizations is headquartered within Rutgers, providing students the opportunity to conduct research and collaborate with leading experts in the field of emotional intelligence. Click here for additional information.

NEW Research Fellowship

think2perform Research Institute’s Research Fellowship program invites proposals from doctoral candidates, post-docs and junior faculty pursuing self-defined research focused on moral intelligence, purpose, and/or emotional intelligence. Click here for more information.

Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.

Harvard Alumni Panel - Why is interest in Emotional Intelligence Soaring?

Consortium member Chuck Wolfe hosts a panel of world class leaders in the field of emotional intelligence (EI) to talk about why interest in EI is soaring. Panel members include EI Consortium members Dr. Richard Boyatzis, Dr. Cary Cherniss and Dr. Helen Riess. Click here to view the panel discussion.

Interview with Dr. Cary Cherniss and Dr. Cornelia Roche

Host, Chuck Wolfe interviews Drs. Cary Cherniss and Cornelia Roche about their new book Leading with Feeling: Nine Strategies of Emotionally Intelligent Leadership. The authors share powerful stories of cases involving outstanding leaders using strategies that can be learned that demonstrate effective use of emotional intelligence. Click here to see the interview.

Interview with Dr. Rick Aberman

See Chuck Wolfe interview Consortium member and sports psychologist Dr. Rick Aberman on peak performance and dealing with the pandemic. The interview is filled with insights, humorous anecdotes, and strategies for achieving peak performance in athletics and in life. Click here to see the interview.

Interview with Dr. David Caruso

Chuck Wolfe interviews Consortium member David Caruso talking about their work together, the ability model of emotional intelligence, and insights into how to use emotional intelligence to address staying emotionally and mentally healthy during times of crisis and uncertainty. Click here to listen to the interview.

Interview with Dr. Richard Boyazis

How can you help someone to change? Richard Boyatzis is an expert in multiple areas including emotional intelligence. Richard and his coauthors, Melvin Smith, and Ellen Van Oosten, have discovered that helping people connect to their positive vision of themselves or an inspiring dream or goal they've long held is key to creating changes that last. In their book Helping People Change the authors share real stories and research that shows choosing a compassionate over a compliance coaching approach is a far more engaging and successful way to Helping People Change. Click here to listen to the interview.

Interview with Dr. Marc Brackett

Marc Brackett, Director of the Yale Center for Emotional Intelligence, has written a wonderful book about feelings. I worked with Marc when he was first crafting his world class social and emotional learning program, RULER. Our interview highlights how Marc has achieved his own and his Uncle's vision for encouraging each of us to understand and manage our feelings. My conversation with Marc is inspiring, humorous, and engaging at times. Click here to listen to the interview.

Interview with Dr. Helen Riess

Helen Riess is a world class expert on empathy. She is an associate clinical professor of psychiatry at Harvard Medical School and director of the Empathy and Relational Science Program at Mass General Hospital. Helen discusses her new book and shares insights, learnings and techniques such as the powerful seven-step process for understanding and increasing empathy. She relates information and cases whereby she uses empathy to make a meaningful difference in areas such as parenting and leading. Click here to listen to the interview.

Interview with Dr. Maurice Elias

The show is about the Joys and Oys of Parenting, a book written by a respected colleague, Dr. Maurice Elias, an expert in parenting and emotional and social intelligence. Dr. Elias wrote a book tying Judaism and emotional intelligence together to help parents with the challenging, compelling task of raising emotionally healthy children. And while there are fascinating links to Judaism the book is really for everybody. Click here to listen to the interview.

Interview with Geetu Bharwaney

Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.

Interview with Dr. Daniel Goleman

Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.

Interview with Dr. John Mayer

How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.

Interview with Dr. Cary Cherniss

Click HERE to listen to an interview with Dr. Cary Cherniss co-chair of the EI Consortium. Dr. Cherniss discusses the issue of emotional intelligence and workplace burnout.

Interview with Dr. Marc Brackett

Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.