- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Emotional Intelligence and Cross Cultural Issues
UPDATED APRIL 2015
Ali, O. E. A., Garner, I., & Magadley, W. (2012). An exploration of the relationship between emotional intelligence and job performance in police organizations. Journal of Police and Criminal Psychology, 27(1), 1-8. doi: http://dx.doi.org/10.1007/s11896-011-9088-9
Apaydin, C., & Anafarta, A. (2012). Factorial validation of the Seven-Component Model of the Work Profile Questionnaire Emotional Intelligence (WPQei) in a Turkish educational setting. Journal of Instructional Psychology, 39(3-4), 159-170.
Besharat, M. A. (2007). Psychometric properties of Farsi version of the Emotional Intelligence Scale-41 (FEIS-41). Personality and Individual Differences, 43(5), 991-1000. doi: http://dx.doi.org/10.1016/j.paid.2007.02.020
Camuffo, A., Gerli, F., & Gubitta, P. (2012). Competencies matter: Modeling effective entrepreneurship in Northeast of Italy small firms. Cross Cultural Management, 19(1), 48-66. doi: http://dx.doi.org/10.1108/13527601211195628
Craparo, G., Magnano, P., & Faraci, P. (2014). Psychometric properties of the Italian version of the Self-Report Emotional Intelligence Test (SREIT). TPM-Testing, Psychometrics, Methodology in Applied Psychology, 21(2), 121-133.
Crowne, K. A. (2013). Cultural exposure, emotional intelligence, and cultural intelligence: An exploratory study. International Journal of Cross Cultural Management, 13(1), 5-22.
Curci, A., Lanciano, T., Soleti, E., Zammuner, V. L., & Salovey, P. (2013). Construct validity of the Italian version of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) v2.0. Journal of Personality Assessment, 95(5), 486-494. doi: http://dx.doi.org/10.1080/00223891.2013.778272
Di Fabio, A., & Kenny, M. E. (2012). Emotional intelligence and perceived social support among Italian high school students. Journal of Career Development, 39(5), 461-475. doi: http://dx.doi.org/10.1177/0894845311421005
Di Fabio, A., & Palazzeschi, L. (2012). Organizational justice: Personality traits or emotional intelligence? An empirical study in an Italian hospital. Journal of Employment Counseling, 49(1), 31-42. doi: http://dx.doi.org/10.1002/j.2161-1920.2012.00004.x
Elfenbein, H. A. (2006). Learning in emotion judgments: Training and the cross-cultural understanding of facial expressions. Journal of Nonverbal Behavior, 30(1), 21-36. doi: http://dx.doi.org/10.1007/s10919-005-0002-y
Emmerling, R. J., & Boyatzis, R. E. (2012). Emotional and social intelligence competencies: Cross cultural implications. Cross Cultural Management, 19(1), 4-18. doi: http://dx.doi.org/10.1108/13527601211195592
Extremera, N., Fernandez-Berrocal, P., & Salovey, P. (2006). Spanish version of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). Version 2.0: Reliabilities, age and gender differences. Psicothema, 18(Suppl), 42-48.
Faria, L., & Santos, N. L. (2009). Validation of the Emotional Skills and Competence Questionnaire (ESCQ) in the Portuguese academic context. Psiholoska Obzorja/Horizons of Psychology, 18(3), 55-71.
Fu, W. (2013). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of chinese employees. Journal of Business Ethics May(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s10551-013-1763-6
Fu, W. (2014). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of Chinese employees. Journal of Business Ethics, 122(1), 137-144. doi: http://dx.doi.org/10.1007/s10551-013-1763-6
Fukuda, E., Saklofske, D. H., Tamaoka, K., & Lim, H. (2012). Factor structure of the Korean version of Wong and Law's Emotional Intelligence Scale. Assessment, 19(1), 3-7. doi: http://dx.doi.org/10.1177/1073191111428863
Furnham, A., Arteche, A., Chamorro-Premuzic, T., Keser, A., & Swami, V. (2009). Self- and other-estimates of multiple abilities in Britain and Turkey: A cross-cultural comparison of subjective ratings of intelligence. [Article]. International Journal of Psychology, 44(6), 434-442. doi: http://dx.doi.org/10.1080/00207590802644766
Gabel, R. S., Dolan, S. L., & Cerdin, J. L. (2005). Emotional intelligence as predictor of cultural adjustment for success in global assignments. The Career Development International, 10(5), 375-395. doi: http://dx.doi.org/10.1108/13620430510615300
Ghizdareanu, E. (2014). Cultural intelligence and emotional intelligence: Implications in work performance. Revista de Psihologie, 60(2), 1-10.
Ghorbani, N., Bing, M. N., Watson, P. J., Davison, H. K., & Mack, D. A. (2002). Self-reported emotional intelligence: Construct similarity and functional dissimilarity of higher-order processing in Iran and the United States. [Article]. International Journal of Psychology, 37(5), 297-308. doi: http://dx.doi.org/10.1080/00207590244000098
Gignac, G. E., & Ekermans, G. (2010). Group differences in EI within a sample of Black and White South Africans. Personality and Individual Differences, 49(6), 639-644. doi: http://dx.doi.org/10.1016/j.paid.2010.05.039
Gignac, G. E., Harmer, R. J., Jennings, S., & Palmer, B. R. (2012). EI training and sales performance during a corporate merger. Cross Cultural Management, 19(1), 104-116. doi: http://dx.doi.org/10.1108/13527601211195655
Gokcen, E., Furnham, A., Mavroveli, S., & Petrides, K. (2014). A cross-cultural investigation of trait emotional intelligence in Hong Kong and the UK. Personality and Individual Differences, 65, 30-35. doi: http://dx.doi.org/10.1016/j.paid.2014.01.053
Ilangovan, A., Scroggins, W. A., & Rozeh, E. J. (2007). Managerial Perspectives on Emotional Intelligence Differences Between India and the United States: The Development of Research Propositions. [Article]. International Journal of Management, 24(3), 541-548.
Iliescu, D., Ilie, A., Ispas, D., & Ion, A. (2013). Examining the psychometric properties of the Mayer-Salovey-Caruso Emotional Intelligence Test: Findings from an Eastern European culture. European Journal of Psychological Assessment, 29(2), 121-128. doi: http://dx.doi.org/10.1027/1015-5759/a000132
Imai, L., & Gelfand, M. J. (2010). The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes. Organizational Behavior and Human Decision Processes, 112(2), 83-98. doi: http://dx.doi.org/10.1016/j.obhdp.2010.02.001
Jamali, D., Sidani, Y., & Abu-Zaki, D. (2008). Emotional intelligence and management development implications: Insights from the Lebanese context. Journal of Management Development, 27(3), 348-360.
Karim, J., & Weisz, R. (2010). Cross-cultural research on the reliability and validity of the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT). Cross-Cultural Research: The Journal of Comparative Social Science, 44(4), 374-404. doi: http://dx.doi.org/10.1177/1069397110377603
Koydemir, S., Simsek, O. F., Schutz, A., & Tipandjan, A. (2013). Differences in how trait emotional intelligence predicts life satisfaction: The role of affect balance versus social support in India and Germany. Journal of Happiness Studies, 14(1), 51-66. doi: http://dx.doi.org/10.1007/s10902-011-9315-1
Lam, C. S., & O'Higgins, E. R. (2012). Enhancing employee outcomes: The interrelated influences of managers' emotional intelligence and leadership style. Leadership & Organization Development Journal, 33(2), 149-174. doi: http://dx.doi.org/10.1108/01437731211203465
Lata, S., Verma, S., & Shukla, A. (2014). Emotional intelligence and job satisfaction of HIV/AIDS counselors. Indian Journal of Community Psychology, 10(2), 292-301.
Libbrecht, N., De Beuckelaer, A., Lievens, F., & Rockstuhl, T. (2014). Measurement invariance of the Wong and Law Emotional Intelligence Scale scores: Does the measurement structure hold across Far Eastern and European countries? Applied Psychology: An International Review, 63(2), 223-237. doi: http://dx.doi.org/10.1111/j.1464-0597.2012.00513.x
Lii, S.-Y., & Wong, S.-Y. (2008). The antecedents of overseas adjustment and commitment of expatriates. [Article]. International Journal of Human Resource Management, 19(2), 296-313. doi: http://dx.doi.org/10.1080/09585190701799861
Lin, Y.-c., Chen, A. S.-y., & Song, Y.-c. (2012). Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment. International Journal of Intercultural Relations Apr(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.ijintrel.2012.03.001
Lloyd, S., & Hartel, C. (2010). Intercultural competencies for culturally diverse work teams. Journal of Managerial Psychology, 25(8), 845-875. doi: http://dx.doi.org/10.1108/02683941011089125
Margavio, T. M., Margavio, G. W., Hignite, M. A., & Moses, D. R. (2012). A comparative analysis of the emotional intelligence levels of American and Chinese business students. College Student Journal, 46(4), 776-787.
Martskvishvili, K., Arutinov, L., & Mestvirishvili, M. (2013). A psychometric investigation of the Georgian version of the Trait Emotional Intelligence Questionnaire. European Journal of Psychological Assessment, 29(2), 84-88. doi: http://dx.doi.org/10.1027/1015-5759/a000135
Mikolajczak, M., Luminet, O., Leroy, C., & Roy, E. (2007). Psychometric properties of the Trait Emotional Intelligence Questionnaire: Factor structure, reliability, construct, and incremental validity in a French-Speaking population. Journal of Personality Assessment, 88(3), 338-353.
Molander, B., Holmstrom, S., & Taksic, V. (2009). Cross-cultural and sex differences in the Emotional Skills and Competence Questionnaire scales: Challenges of differential item functioning analyses. Psiholoska Obzorja/Horizons of Psychology, 18(3), 35-53.
Moon, T. (2010). Emotional intelligence correlates of the four-factor model of cultural intelligence. Journal of Managerial Psychology, 25(8), 876-898. doi: http://dx.doi.org/10.1108/02683941011089134
Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147-152.
Rahim, M., & Psenicka, C. (2005). Relationship between emotional intelligence and effectiveness of leader role: A dyadic study in four countries. International Journal of Organizational Analysis, 13(4), 327-342. doi: http://dx.doi.org/10.1108/eb029010
Ramo, L. G., Saris, W. E., & Boyatzis, R. E. (2009). The impact of social and emotional competencies on effectiveness of Spanish executives. Journal of Management Development, 28(9), 771-793. doi: http://dx.doi.org/10.1108/02621710910987656
Rashid, T., & Mohammadyfar, M. A. (2009). Validation and standardization of the Emotional Skills and Competence Questionnaire (ESCQ) among Indian university students. Psiholoska Obzorja/Horizons of Psychology, 18(3), 87-97.
Ryan, G., Emmerling, R. J., & Spencer, L. M. (2009). Distinguishing high-performing European executives: The role of emotional, social and cognitive competencies. Journal of Management Development, 28(9), 859-875. doi: http://dx.doi.org/10.1108/02621710910987692
Ryan, G., Spencer, L. M., & Bernhard, U. (2012). Development and validation of a customized competency-based questionnaire: Linking social, emotional, and cognitive competencies to business unit profitability. Cross Cultural Management, 19(1), 90-103. doi: http://dx.doi.org/10.1108/13527601211195646
Saklofske, D. H., Austin, E. J., Yan, G., & Smith, M. M. (2015). Factor structure and correlates of the mandarin version of the managing the emotions of others (meos) scale. International Journal of Psychology Feb(Pagination), No Pagination Specified.
Shao, B., Doucet, L., & Caruso, D. R. (2015). Universality versus cultural specificity of three emotion domains: Some evidence based on the cascading model of emotional intelligence. Journal of Cross-Cultural Psychology, 46(2), 229-251.
Shi, M., Yan, X., You, X., & Li, J. (2014). Core self-evaluations, emotional intelligence and job satisfaction in chinese soldiers. Social Indicators Research Oct(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s11205-014-0784-6
Sibia, A., Misra, G., & Srivastava, A. K. (2005). Assessing emotional intelligence in the Indian context. Psychological Studies, 50(2-3), 263-271.
Siegling, A., Sfeir, M., & Smyth, H. J. (2014). Measured and self-estimated trait emotional intelligence in a UK sample of managers. Personality and Individual Differences, 65, 59-64. doi: http://dx.doi.org/10.1016/j.paid.2014.01.027
Singh, A. K., Singh, S., & Singh, A. (2014). Personality traits and turnover intention among front level managerial personnel. Journal of the Indian Academy of Applied Psychology, 40(2), 228-236.
Suliman, A. M., & Al-Shaikh, F. N. (2007). Emotional intelligence at work: Links to conflict and innovation. Employee Relations, 29(2), 208-220. doi: http://dx.doi.org/10.1108/01425450710720020
Tang, C., & Gao, Y. (2012). Intra-department communication and employees' reaction to organizational change: The moderating effect of emotional intelligence. Journal of Chinese Human Resource Management, 3(2), 100-117. doi: http://dx.doi.org/10.1108/20408001211279210
Tang, H.-W. V., Yin, M.-S., & Nelson, D. B. (2010). The relationship between emotional intelligence and leadership practices: A cross-cultural study of academic leaders in Taiwan and the USA. Journal of Managerial Psychology, 25(8), 899-926. doi: http://dx.doi.org/10.1108/02683941011089143
Tsaousis, I. (2008). Measuring trait emotional intelligence: Development and psychometric properties of the Greek Emotional Intelligence Scale (GEIS). Psychology: The Journal of the Hellenic Psychological Society, 15(2), 200-218.
Van Rooy, D. L., Alonso, A., & Viswesvaran, C. (2005). Group differences in emotional intelligence scores: Theoretical and practical implications. Personality and Individual Differences, 38(3), 689-700. doi: http://dx.doi.org/10.1016/j.paid.2004.05.023
von Stumm, S., Chamorro-Premuzic, T., & Furnham, A. (2009). Decomposing self-estimates of intelligence: Structure and sex differences across 12 nations. [Article]. British Journal of Psychology, 100(2), 429-442. doi: http://dx.doi.org/10.1348/000712608x357876
Wang, Y., Xie, G., Tang, J., Liu, X., & Zhang, B. (2014). Validation of a forced-choice Emotional Intelligence Scale with Chinese nurses. Social Behavior and Personality, 42(10), 1713-1724. doi: http://dx.doi.org/10.2224/sbp.2014.42.10.1713
Whitman, D. S., Kraus, E., & Van Rooy, D. L. (2014). Emotional intelligence among Black and White job applicants: Examining differences in test performance and test reactions. International Journal of Selection and Assessment, 22(2), 199-210. doi: http://dx.doi.org/10.1111/ijsa.12069
Wong, C.-S., Wong, P.-M., & Law, K. (2007). Evidence of the practical utility of Wong’s emotional intelligence scale in Hong Kong and mainland China. [Article]. Asia Pacific Journal of Management, 24(1), 43-60. doi:
Yuan, B. J., Hsu, W.-L., Shieh, J.-H., & Li, K.-P. (2012). Increasing emotional intelligence of employees: Evidence from research and development teams in Taiwan. Social Behavior and Personality, 40(10), 1713-1724. doi: http://dx.doi.org/10.2224/sbp.2012.40.10.1713
News and Events
Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.
New Video Series From Dr. Daniel Goleman
Dr. Daniel Goleman has released a new video series outlining the 12 competencies of emotional intelligence in Crucial Competence: Building Emotional and Social Leadership. The series features in-depth video interviews with Daniel Goleman, George Kohlrieser, Richard Davidson, Richard Boyatzis, and Vanessa Druskat about how to foster emotionally intelligent leadership skills from an individual and organizational standpoint. It includes research-based evidence to show how EI competences differentiate performance, and specific methods to integrate these findings for effective leadership.
Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.
Interview with Dr. Maurice Elias
The show is about the Joys and Oys of Parenting, a book written by a respected colleague, Dr. Maurice Elias, an expert in parenting and emotional and social intelligence. Dr. Elias wrote a book tying Judaism and emotional intelligence together to help parents with the challenging, compelling task of raising emotionally healthy children. And while there are fascinating links to Judaism the book is really for everybody. Click here to listen to the interview.
Interview with Geetu Bharwaney
Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.
Interview with Dr. Helen Riess
Changes in healthcare have led to pressures on providers to spend less time with patients resulting in less time for questions, empathy and compassion. Helen Riess, M.D., a Harvard Medical Associate Clinical Professor of Psychiatry, and Chief Scientist and Chairman of Empathetics, is one person working hard to reverse this trend. Dr. Riess's company teaches empathy to doctors and other healthcare professionals often leading to very positive outcomes. Click here to listen to the interview.
Interview with Dr. Daniel Goleman
Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.
Interview with Dr. John Mayer
How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.
Interview with Dr. Cary Cherniss
Interview with Dr. Marc Brackett
Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.
Emotional and Social Intelligence Competencies: Cross Cultural Implications
Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross-cultural validity. The purpose of this special issue of Cross Cultural Management - An International Journal serves to focus on cultural issues related to applied use of emotional and social intelligence competencies in diverse cultures. Articles in the special issue include data from various countries including India, Peru, China, Italy, Australia, and the United States. Click here to read more.