Emotional Intelligence and Organizational Behavior

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Chiva, R., & Alegre, J. (2008). Emotional intelligence and job satisfaction: The role of organizational learning capability. Personnel Review, 37(6), 680-701. doi: http://dx.doi.org/10.1108/00483480810906900

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Daus, C. S., & Ashkanasy, N. M. (2005). The case for the ability-based model of emotional intelligence in organizational behavior. [Comment/Reply]. Journal of Organizational Behavior, 26(4), 453-466. doi: http://dx.doi.org/10.1002/job.321

Day, A. L., & Carroll, S. A. (2004). Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours. Personality and Individual Differences, 36(6), 1443-1458. doi: http://dx.doi.org/10.1016/S0191-8869%2803%2900240-X

De Clercq, D., Bouckenooghe, D., Raja, U., & Matsyborska, G. (2013). Unpacking the goal congruence-organizational deviance relationship: The roles of work engagement and emotional intelligence. Journal of Business Ethics Sep(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s10551-013-1902-0

Der Foo, M., Elfenbein, H. A., Tan, H. H., & Aik, V. C. (2004). Emotional Intelligence and Negotiation: The Tension Between Creating and Claming Value. International Journal of Conflict Management, 15(4), 411-429. doi: http://dx.doi.org/10.1108/eb022920

Deshpande, S. P., & Joseph, J. (2009). Impact of emotional intelligence, ethical climate, and behavior of peers on ethical behavior of nurses. Journal of Business Ethics, 85(3), 403-410. doi: http://dx.doi.org/10.1007/s10551-008-9779-z

Di Fabio, A., & Palazzeschi, L. (2012). Organizational justice: Personality traits or emotional intelligence? An empirical study in an Italian hospital. Journal of Employment Counseling, 49(1), 31-42. doi: http://dx.doi.org/10.1002/j.2161-1920.2012.00004.x

Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. J. (2011). Emotional Display Rules as Work Unit Norms: A Multilevel Analysis of Emotional Labor Among Nurses. Journal of Occupational Health Psychology, 16(2), 170-186.

Farh, C. I., Seo, M.-G., & Tesluk, P. E. (2012). Emotional intelligence, teamwork effectiveness, and job performance: The moderating role of job context. Journal of Applied Psychology, 97(4), 890-900. doi: http://dx.doi.org/10.1037/a0027377

Fernandez-Berrocal, P., Extremera, N., Lopes, P. N., & Ruiz-Aranda, D. (2014). When to cooperate and when to compete: Emotional intelligence in interpersonal decision-making. Journal of Research in Personality, 49, 21-24. doi: http://dx.doi.org/10.1016/j.jrp.2013.12.005

Fisher, C. D., & Ashkanasy, N. M. (2000). The emerging role of emotions in work life: An introduction. Journal of Organizational Behavior, 21(Spec Issue), 123-129. doi: http://dx.doi.org/10.1002/%28SICI%291099-1379%28200003%2921:2%3C123::AID-JOB33%3E3.0.CO;2-8

Fu, W. (2013). The impact of emotional intelligence, organizational commitment, and job satisfaction on ethical behavior of chinese employees. Journal of Business Ethics May(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1007/s10551-013-1763-6

Fulmer, I. S., & Barry, B. (2004). The Smart Negotiator: Cognitive Ability And Emotional Intelligence in Negotiation. International Journal of Conflict Management, 15(3), 245-272. doi: http://dx.doi.org/10.1108/eb022914

Godse, A. S., & Thingujam, N. S. (2010). Perceived Emotional Intelligence and Conflict Resolution Styles among Information Technology Professionals: Testing the Mediating Role of Personality. [Article]. Singapore Management Review, 32(1), 69-83.

Grandey, A. A. (2000). Emotion Regulation in the Workplace: A New Way to Conceptualize Emotional Labor. Journal of Occupational Health Psychology, 5(1), 95-110.

Hopkins, M. M., & Yonker, R. D. (2015). Managing conflict with emotional intelligence: Abilities that make a difference. Journal of Management Development, 34(2), 226-244.

Humphreys, J. H., Weyant, L. E., & Sprague, R. D. (2003). Organizational Commitment: The Roles of Emotional and Practical Intellect within the Leader/Follower Dyad. [Article]. Journal of Business & Management, 9(2), 189.

Hur, W.-M., Moon, T.-W., & Han, S.-J. (2014). The role of chronological age and work experience on emotional labor: The mediating effect of emotional intelligence. The Career Development International, 19(7), 734-754. doi: http://dx.doi.org/10.1108/CDI-12-2013-0162

Huy, Q. N. (1999). Emotional capability, emotional intelligence, and radical change. The Academy of Management Review, 24(2), 325-345. doi: http://dx.doi.org/10.2307/259085

Jiang, J. Y., Zhang, X., & Tjosvold, D. (2013). Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination. Journal of Organizational Behavior, 34(5), 714-734.

Jordan, P. J., Ashkanasy, N. M., & Hartel, C. E. (2002). Emotional intelligence as a moderator of emotional and behavioral reactions to job insecurity. The Academy of Management Review, 27(3), 361-372. doi: http://dx.doi.org/10.2307/4134384

Jordan, P. J., & Troth, A. C. (2002). Emotional intelligence and conflict resolution: Implications for human resource development. Advances in Developing Human Resources, 4(1), 62-79. doi: http://dx.doi.org/10.1177/1523422302004001005

Kafetsios, K., & Zampetakis, L. A. (2008). Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affect at work. Personality and Individual Differences, 44(3), 712-722. doi: http://dx.doi.org/10.1016/j.paid.2007.10.004

Kim, K., Cundiff, N. L., & Choi, S. B. (2014). The influence of emotional intelligence on negotiation outcomes and the mediating effect of rapport: A structural equation modeling approach. Negotiation Journal, 30(1), 49-68. doi: http://dx.doi.org/10.1111/nejo.12045

Kisamore, J. L., Jawahar, I., Liguori, E. W., Mharapara, T. L., & Stone, T. H. (2010). Conflict and abusive workplace behaviors: The moderating effects of social competencies. The Career Development International, 15(6), 583-600. doi: http://dx.doi.org/10.1108/13620431011084420

Klem, C., & Schlechter, A. F. (2008). The relationship between leader emotional intelligence and psychological climate: An exploratory study. [Article]. South African Journal of Business Management, 39(2), 9-23.

Kluemper, D. H., DeGroot, T., & Choi, S. (2013). Emotion management ability: Predicting task performance, citizenship, and deviance. Journal of Management, 39(4), 878-905. doi: http://dx.doi.org/10.1177/0149206311407326

Momeni, N. (2009). The Relation Between Managers' emotional intelligence and the organizational climate they create. Public Personnel Management, 38(2), 35-48.

Morehouse, M. M. (2007). An exploration of emotional intelligence across career arenas. Leadership & Organization Development Journal, 28(4), 296-307. doi: http://dx.doi.org/10.1108/01437730710752184

Morrison, T. (2007). Emotional intelligence, emotion and social work: Context, characteristics, complications and contribution. British Journal of Social Work, 37(2), 245-263. doi: http://dx.doi.org/10.1093/bjsw/bcl016

Moss, S., Ritossa, D., & Ngu, S. (2006). The effect of follower regulatory focus and extraversion on leadership behavior: The role of emotional intelligence. Journal of Individual Differences, 27(2), 93-107. doi: http://dx.doi.org/10.1027/1614-0001.27.2.93

Mueller, J. S., & Curhan, J. R. (2006). Emotional intelligence and counterpart mood induction in a negotiation. International Journal of Conflict Management, 17(2), 110-128. doi: http://dx.doi.org/10.1108/10444060610736602

Ng, S. M., Ke, G. N., & Raymond, W. (2014). The mediating role of work locus of control on the relationship among emotional intelligence, organisational citizenship behaviours, and mental health among nurses. Australian Journal of Psychology, 66(4), 207-215. doi: http://dx.doi.org/10.1111/ajpy.12049

Ogilvie, J. R., & Carsky, M. L. (2002). Building Emotional Intelligence in Negotiations. International Journal of Conflict Management, 13(4), 381-400. doi: http://dx.doi.org/10.1108/eb022883

Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147-152.

Ozcelik, H., Langton, N., & Aldrich, H. (2008). Doing well and doing good: The relationship between leadership practices that facilitate a positive emotional climate and organizational performance. Journal of Managerial Psychology, 23(2), 186-203. doi: http://dx.doi.org/10.1108/02683940810850817

Petrides, K., & Furnham, A. (2006). The Role of Trait Emotional Intelligence in a Gender-Specific Model of Organizational Variables. Journal of Applied Social Psychology, 36(2), 552-569.

Pulido-Martos, M., Lopez-Zafra, E., & Augusto-Landa, J. M. (2013). Perceived emotional intelligence and its relationship with perceptions of effectiveness in negotiation. Journal of Applied Social Psychology, 43(2), 408-417. doi: http://dx.doi.org/10.1111/j.1559-1816.2013.01010.x

Rego, A., Sousa, F., Pina e Cunha, M., Correia, A., & Saur-Amaral, I. (2007). Leader Self-Reported Emotional Intelligence and Perceived Employee Creativity: An Exploratory Study. [Article]. Creativity & Innovation Management, 16(3), 250-264. doi: http://dx.doi.org/10.1111/j.1467-8691.2007.00435.x

Salami, S. O. (2010). Conflict resolution strategies and organizational citizenship behavior: The moderating role of trait emotional intelligence. Social Behavior and Personality, 38(1), 75-86. doi: http://dx.doi.org/10.2224/sbp.2010.38.1.75

Schlaerth, A., Ensari, N., & Christian, J. (2013). A meta-analytical review of the relationship between emotional intelligence and leaders' constructive conflict management. Group Processes & Intergroup Relations, 16(1), 126-136. doi: http://dx.doi.org/10.1177/1368430212439907

Schutte, N. S., & Loi, N. M. (2014). Connections between emotional intelligence and workplace flourishing. Personality and Individual Differences, 66, 134-139. doi: http://dx.doi.org/10.1016/j.paid.2014.03.031

Shih, H.-A., & Susanto, E. (2010). Conflict management styles, emotional intelligence, and job performance in public organizations. International Journal of Conflict Management, 21(2), 147-168. doi: http://dx.doi.org/10.1108/10444061011037387

Singh, S. K. (2007). Role of Emotional Intelligence in Organisational Learning: An Empirical Study. [Article]. Singapore Management Review, 29(2), 55-74.

Suliman, A. M., & Al-Shaikh, F. N. (2007). Emotional intelligence at work: Links to conflict and innovation. Employee Relations, 29(2), 208-220. doi: http://dx.doi.org/10.1108/01425450710720020

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Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development, 23(5), 437-455. doi: http://dx.doi.org/10.1108/02621710410537056

Sy, T., Tram, S., & O'Hara, L. A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68(3), 461-473. doi: http://dx.doi.org/10.1016/j.jvb.2005.10.003

Tang, C., & Gao, Y. (2012). Intra-department communication and employees' reaction to organizational change: The moderating effect of emotional intelligence. Journal of Chinese Human Resource Management, 3(2), 100-117. doi: http://dx.doi.org/10.1108/20408001211279210

Wu, W., Liu, Y., Song, L. J., & Liu, J. (2006). Effects of organizational leadership on employee commitment: The moderating role of emotional intelligence. Journal of Psychology in Chinese Societies, 7(2), 283-306.

Yanchus, N. J., Eby, L. T., Lance, C. E., & Drollinger, S. (2010). The impact of emotional labor on work-family outcomes. Journal of Vocational Behavior, 76(1), 105-117. doi: http://dx.doi.org/10.1016/j.jvb.2009.05.001

Yunus, N. H., Ghazali, K., & Hassan, C. N. (2011). The influence of leader's emotional intelligence: Mediating effect of leader-member exchange on employees' organizational citizenship behaviors. Interdisciplinary Journal of Contemporary Research in Business, 3(3), 1125-1134.







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