- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Emotional Intelligence and Organizational Behavior
UPDATED APRIL 2015
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Der Foo, M., Elfenbein, H. A., Tan, H. H., & Aik, V. C. (2004). Emotional Intelligence and Negotiation: The Tension Between Creating and Claming Value. International Journal of Conflict Management, 15(4), 411-429. doi: http://dx.doi.org/10.1108/eb022920
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Di Fabio, A., & Palazzeschi, L. (2012). Organizational justice: Personality traits or emotional intelligence? An empirical study in an Italian hospital. Journal of Employment Counseling, 49(1), 31-42. doi: http://dx.doi.org/10.1002/j.2161-1920.2012.00004.x
Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. J. (2011). Emotional Display Rules as Work Unit Norms: A Multilevel Analysis of Emotional Labor Among Nurses. Journal of Occupational Health Psychology, 16(2), 170-186.
Farh, C. I., Seo, M.-G., & Tesluk, P. E. (2012). Emotional intelligence, teamwork effectiveness, and job performance: The moderating role of job context. Journal of Applied Psychology, 97(4), 890-900. doi: http://dx.doi.org/10.1037/a0027377
Fernandez-Berrocal, P., Extremera, N., Lopes, P. N., & Ruiz-Aranda, D. (2014). When to cooperate and when to compete: Emotional intelligence in interpersonal decision-making. Journal of Research in Personality, 49, 21-24. doi: http://dx.doi.org/10.1016/j.jrp.2013.12.005
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Humphreys, J. H., Weyant, L. E., & Sprague, R. D. (2003). Organizational Commitment: The Roles of Emotional and Practical Intellect within the Leader/Follower Dyad. [Article]. Journal of Business & Management, 9(2), 189.
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Kluemper, D. H., DeGroot, T., & Choi, S. (2013). Emotion management ability: Predicting task performance, citizenship, and deviance. Journal of Management, 39(4), 878-905. doi: http://dx.doi.org/10.1177/0149206311407326
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News and Events
Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.
New Video Series From Dr. Daniel Goleman
Dr. Daniel Goleman has released a new video series outlining the 12 competencies of emotional intelligence in Crucial Competence: Building Emotional and Social Leadership. The series features in-depth video interviews with Daniel Goleman, George Kohlrieser, Richard Davidson, Richard Boyatzis, and Vanessa Druskat about how to foster emotionally intelligent leadership skills from an individual and organizational standpoint. It includes research-based evidence to show how EI competences differentiate performance, and specific methods to integrate these findings for effective leadership.
Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.
Interview with Dr. Maurice Elias
The show is about the Joys and Oys of Parenting, a book written by a respected colleague, Dr. Maurice Elias, an expert in parenting and emotional and social intelligence. Dr. Elias wrote a book tying Judaism and emotional intelligence together to help parents with the challenging, compelling task of raising emotionally healthy children. And while there are fascinating links to Judaism the book is really for everybody. Click here to listen to the interview.
Interview with Geetu Bharwaney
Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.
Interview with Dr. Helen Riess
Changes in healthcare have led to pressures on providers to spend less time with patients resulting in less time for questions, empathy and compassion. Helen Riess, M.D., a Harvard Medical Associate Clinical Professor of Psychiatry, and Chief Scientist and Chairman of Empathetics, is one person working hard to reverse this trend. Dr. Riess's company teaches empathy to doctors and other healthcare professionals often leading to very positive outcomes. Click here to listen to the interview.
Interview with Dr. Daniel Goleman
Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.
Interview with Dr. John Mayer
How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.
Interview with Dr. Cary Cherniss
Interview with Dr. Marc Brackett
Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.
Emotional and Social Intelligence Competencies: Cross Cultural Implications
Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross-cultural validity. The purpose of this special issue of Cross Cultural Management - An International Journal serves to focus on cultural issues related to applied use of emotional and social intelligence competencies in diverse cultures. Articles in the special issue include data from various countries including India, Peru, China, Italy, Australia, and the United States. Click here to read more.