- Business Case for Emotional Intelligence
- Do Emotional Intelligence Programs Work?
- Emotional Competence Framework
- Emotional Intelligence: What it is and Why it Matters
- Executives' Emotional Intelligence (mis) Perceptions
- Guidelines for Best Practice
- Guidelines for Securing Organizational Support For EI
- Johnson & Johnson Leadership Study
- Ontario Principals’ Council Leadership Study
- Technical Report on Developing Emotional Intelligence
- Emotional Intelligence Quotient (EQ-i)
- Emotional & Social Competence Inventory 360 (ESCI)
- Emotional & Social Competence Inventory-University (ESCI-U)
- Genos Emotional Intelligence Inventory (Genos EI)
- Group Emotional Competence Inventory (GEC)
- Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT)
- Profile of Emotional Competence (PEC)
- Schutte Self-Report Inventory (SSRI)
- Trait Emotional Intelligence Questionnaire (TEIQue)
- Wong's Emotional Intelligence Scale
- Work Group Emotional Intelligence Profile (WEIP)
- Model Programs
- Achievement Motivation Training
- Care Giver Support Program
- Competency-Based Selection
- Emotional Competence Training - Financial Advisors
- Executive Coaching
- Human Relations Training
- Interaction Management
- Interpersonal Conflict Management - Law Enforcement
- Interpersonal Effectiveness Training - Medical Students
- JOBS Program
- Self-Management Training to Increase Job Attendance
- Stress Management Training
- Weatherhead MBA Program
- Williams' Lifeskills Program
- Article Reprints
Emotional Intelligence in Health Care Settings
Akerjordet, K., & Severinsson, E. (2007). Emotional intelligence: A review of the literature with specific focus on empirical and epistemological perspectives. Journal of Clinical Nursing, 16(8), 1405-1416. doi: http://dx.doi.org/10.1111/j.1365-2702.2006.01749.x
Akerjordet, K., & Severinsson, E. (2010). The state of the science of emotional intelligence related to nursing leadership: An integrative review. Journal of Nursing Management, 18(4), 363-382. doi: http://dx.doi.org/10.1111/j.1365-2834.2010.01087.x
Aradilla-Herrero, A., Tomas-Sabado, J., & Gomez-Benito, J. (2014). Perceived emotional intelligence in nursing: Psychometric properties of the Trait Meta-Mood Scale. Journal of Clinical Nursing, 23(7-8), 955-966. doi: http://dx.doi.org/10.1111/jocn.12259
Arora, S., Ashrafian, H., Davis, R., Athanasiou, T., Darzi, A., & Sevdalis, N. (2010). Emotional intelligence in medicine: A systematic review through the context of the ACGME competencies. Medical Education, 44(8), 749-764. doi: http://dx.doi.org/10.1111/j.1365-2923.2010.03709.x
Arora, S., Russ, S., Petrides, K., Sirimanna, P., Aggarwal, R., Darzi, A., & Sevdalis, N. (2011). Emotional intelligence and stress in medical students performing surgical tasks. Academic Medicine, 86(10), 1311-1317. doi: http://dx.doi.org/10.1097/ACM.0b013e31822bd7aa
Brannick, M. T., Wahi, M. M., Arce, M., Johnson, H.-A., Nazian, S., & Goldin, S. B. (2009). Comparison of trait and ability measures of emotional intelligence in medical students. Medical Education, 43(11), 1062-1068. doi: http://dx.doi.org/10.1111/j.1365-2923.2009.03430.x
Calhoun, J. G. (2008). Development of an Interprofessional Competency Model for Healthcare Leadership. Journal of Healthcare Management, 53(6), 375 - 391.
Carr, S. E. (2009). Emotional intelligence in medical students: Does it correlate with selection measures? Medical Education, 43(11), 1069-1077. doi: http://dx.doi.org/10.1111/j.1365-2923.2009.03496.x
Carrothers, R. M., Gregory, S. W., Jr., & Gallagher, T. J. (2000). Measuring emotional intelligence of medical school applicants. Academic Medicine, 75(5), 456-463. doi: http://dx.doi.org/10.1097/00001888-200005000-00016
Cherry, M., Fletcher, I., O'Sullivan, H., & Dornan, T. (2014). Emotional intelligence in medical education: A critical review. Medical Education, 48(5), 468-478. doi: http://dx.doi.org/10.1111/medu.12406
Cherry, M. G., Fletcher, I., & O'Sullivan, H. (2013). The influence of medical students' and doctors' attachment style and emotional intelligence on their patient-provider communication. Patient Education and Counseling Jun(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.pec.2013.05.010
Clarke, N. (2006). Developing emotional intelligence through workplace learning: Findings from a case study in healthcare. Human Resource Development International, 9(4), 447-465. doi: http://dx.doi.org/10.1080/13678860601032585
Codier, E., Freel, M., Kamikawa, C., & Morrison, P. (2011). Emotional intelligence, caring, and generational differences in nurses. International Journal for Human Caring, 15(1), 49-55.
Codier, E., Muneno, L., Franey, K., & Matsuurza, F. (2010). Is emotional intelligence an important concept for nursing practice? Journal of Psychiatric and Mental Health Nursing, 17(10), 940-948. doi: http://dx.doi.org/10.1111/j.1365-2850.2010.01610.x
Cummings, G., Hayduk, L., & Estabrooks, C. (2005). Mitigating the Impact of Hospital Restructuring on Nurses: The Responsibility of Emotionally Intelligent Leadership. Nursing Research, 54(1), 2-12. doi: http://dx.doi.org/10.1097/00006199-200501000-00002
Deshpande, S. P., & Joseph, J. (2009). Impact of emotional intelligence, ethical climate, and behavior of peers on ethical behavior of nurses. Journal of Business Ethics, 85(3), 403-410. doi: http://dx.doi.org/10.1007/s10551-008-9779-z
Di Fabio, A., Bernaud, J.-L., & Loarer, E. (2014). Emotional intelligence or personality in resistance to change? Empirical results in an italian health care context. Journal of Employment Counseling, 51(4), 146-157. doi: http://dx.doi.org/10.1002/j.2161-1920.2014.00048.x
Diefendorff, J. M., Erickson, R. J., Grandey, A. A., & Dahling, J. J. (2011). Emotional Display Rules as Work Unit Norms: A Multilevel Analysis of Emotional Labor Among Nurses. Journal of Occupational Health Psychology, 16(2), 170-186.
Flowers, L. K., Thomas-Squance, R., Brainin-Rodriguez, J. E., & Yancey, A. K. (2014). Interprofessional social and emotional intelligence skills training: Study findings and key lessons. Journal of Interprofessional Care, 28(2), 157-159. doi: http://dx.doi.org/10.3109/13561820.2013.847407
Gerits, L., Derksen, J. J., Verbruggen, A. B., & Katzko, M. (2005). Emotional intelligence profiles of nurses caring for people with severe behaviour problems. Personality and Individual Differences, 38(1), 33-43. doi: http://dx.doi.org/10.1016/j.paid.2004.03.019
Grewal, D., & Davidson, H. A. (2008). Emotional intelligence and graduate medical education. JAMA: Journal of the American Medical Association, 300(10), 1200-1202.
Hen, M., & Goroshit, M. (2011). Emotional competencies in the education of mental health professionals. Social Work Education, 30(7), 811-829. doi: http://dx.doi.org/10.1080/02615479.2010.515680
Henochowicz, S., & Hetherington, D. (2006). Leadership coaching in health care. Leadership & Organization Development Journal, 27(3), 183-189. doi: http://dx.doi.org/10.1108/01437730610657703
Humphrey-Murto, S., Leddy, J. J., Wood, T. J., Puddester, D., & Moineau, G. (2014). Does emotional intelligence at medical school admission predict future academic performance? Academic Medicine, 89(4), 638-643. doi: http://dx.doi.org/10.1097/ACM.0000000000000165
Karimi, L., Leggat, S. G., Donohue, L., Farrell, G., & Couper, G. E. (2014). Emotional rescue: The role of emotional intelligence and emotional labour on well-being and job-stress among community nurses. Journal of Advanced Nursing, 70(1), 176-186. doi: http://dx.doi.org/10.1111/jan.12185
Kooker, B. M., Shoultz, J., & Codier, E. E. (2007). Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing, 23(1), 30-36. doi: http://dx.doi.org/10.1016/j.profnurs.2006.12.004
Landa, J. M. A., Lopez-Zafra, E., Martos, M., & del Carmen Aguilar-Luzon, M. (2008). The relationship between emotional intelligence, occupational stress and health in nurses: A questionnaire survey. International Journal of Nursing Studies, 45(6), 888-901.
Larin, H. M., Benson, G., Martin, L., Wessel, J., Williams, R., & Ploeg, J. (2011). Examining change in emotional-social intelligence, caring, and leadership in health professions students. Journal of Allied Health, 40(2), 96-102.
Lewis, N. J., Rees, C. E., Hudson, J. N., & Bleakley, A. (2005). Emotional Intelligence Medical Education: Measuring the Unmeasurable? Advances in Health Sciences Education, 10(4), 339-355.
Libbrecht, N., Lievens, F., Carette, B., & Cote, S. (2014). Emotional intelligence predicts success in medical school. Emotion, 14(1), 64-73. doi: http://dx.doi.org/10.1037/a0034392
Littlejohn, P. (2012). The missing link: Using emotional intelligence to reduce workplace stress and workplace violence in our nursing and other health care professions. Journal of Professional Nursing, 28(6), 360-368. doi: http://dx.doi.org/10.1016/j.profnurs.2012.04.006
Lucas, V., Laschinger, H. K., & Wong, C. A. (2008). The impact of emotional intelligent leadership on staff nurse empowerment: The moderating effect of span of control. Journal of Nursing Management, 16(8), 964-973. doi: http://dx.doi.org/10.1111/j.1365-2834.2008.00856.x
Montes-Berges, B., & Augusto-Landa, J.-M. (2014). Emotional intelligence and affective intensity as life satisfaction and psychological well-being predictors on nursing professionals. Journal of Professional Nursing, 30(1), 80-88. doi: http://dx.doi.org/10.1016/j.profnurs.2012.12.012
Morehouse, M. M. (2007). An exploration of emotional intelligence across career arenas. Leadership & Organization Development Journal, 28(4), 296-307. doi: http://dx.doi.org/10.1108/01437730710752184
Morrison, J. (2008). The relationship between emotional intelligence competencies and preferred conflict-handling styles. Journal of Nursing Management, 16(8), 974-983. doi: http://dx.doi.org/10.1111/j.1365-2834.2008.00876.x
Nel, J. A., Jonker, C. S., & Rabie, T. (2013). Emotional intelligence and wellness among employees working in the nursing environment. Journal of Psychology in Africa, 23(2), 195-204.
Neumann, M., Edelhauser, F., Tauschel, D., Fischer, M. R., Wirtz, M., Woopen, C., . . . Scheffer, C. (2011). Empathy decline and its reasons: A systematic review of studies with medical students and residents. Academic Medicine, 86(8), 996-1009. doi: http://dx.doi.org/10.1097/ACM.0b013e318221e615
Ng, S. M., Ke, G. N., & Raymond, W. (2014). The mediating role of work locus of control on the relationship among emotional intelligence, organisational citizenship behaviours, and mental health among nurses. Australian Journal of Psychology, 66(4), 207-215. doi: http://dx.doi.org/10.1111/ajpy.12049
Quoidbach, J., & Hansenne, M. (2009). The impact of trait emotional intelligence on nursing team performance and cohesiveness. Journal of Professional Nursing, 25(1), 23-29. doi: http://dx.doi.org/10.1016/j.profnurs.2007.12.002
Rego, A., Godinho, L., McQueen, A., & Cunha, M. P. (2010). Emotional intelligence and caring behaviour in nursing. [Article]. Service Industries Journal, 30(9), 1419-1437. doi: http://dx.doi.org/10.1080/02642060802621486
Ruiz-Aranda, D., Extremera, N., & Pineda-Galan, C. (2014). Emotional intelligence, life satisfaction and subjective happiness in female student health professionals: The mediating effect of perceived stress. Journal of Psychiatric and Mental Health Nursing, 21(2), 106-113. doi: http://dx.doi.org/10.1111/jpm.12052
Severinsson, E. (2010). Guest editorial: The role of reflective leadership, supervision as well as emotional intelligence in nursing and midwifery. [Editorial]. Journal of Nursing Management, 18(4), 351-354.
Smith, K. B., Profetto-McGrath, J., & Cummings, G. G. (2009). Emotional intelligence and nursing: An integrative literature review. International Journal of Nursing Studies, 46(12), 1624-1636. doi: http://dx.doi.org/10.1016/j.ijnurstu.2009.05.024
Song, E., Oh, E., & Choi, Y. (2014). Effects of teaching communication skills using a video clip on a smart phone on communication competence and emotional intelligence in nursing students. Archives of Psychiatric Nursing Nov(Pagination), No Pagination Specified. doi: http://dx.doi.org/10.1016/j.apnu.2014.11.003
Stratton, T. D., Saunders, J. A., & Elam, C. L. (2008). Changes in medical students' emotional intelligence: An exploratory study. Teaching and Learning in Medicine, 20(3), 279-284.
Todres, M., Tsimtsiou, Z., Stephenson, A., & Jones, R. (2010). The emotional intelligence of medical students: An exploratory cross-sectional study. Medical Teacher, 32(1), e42-e48. doi: http://dx.doi.org/10.3109/01421590903199668
Unal, Z. M. (2014). The contribution of emotional intelligence on the components of burnout: The case of health care sector professionals. Electronic Journal of Business Ethics and Organization Studies, 19(2), 27-34.
Weng, H.-C., Chen, H.-C., Chen, H.-J., Lu, K., & Hung, S.-Y. (2008). Doctors' emotional intelligence and the patient-doctor relationship. Medical Education, 42(7), 703-711.
Weng, H.-C., Hung, C.-M., Liu, Y.-T., Cheng, Y.-J., Yen, C.-Y., Chang, C.-C., & Huang, C.-K. (2011). Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction. Medical Education, 45(8), 835-842. doi: http://dx.doi.org/10.1111/j.1365-2923.2011.03985.x
Zeidner, M., & Hadar, D. (2014). Some individual difference predictors of professional well-being and satisfaction of health professionals. Personality and Individual Differences, 65, 91-95. doi: http://dx.doi.org/10.1016/j.paid.2014.01.032
News and Events
Check out our new EVENTS section to find out about the latest conferences and training opportunities involving members of the EI Consortium.
New Video Series From Dr. Daniel Goleman
Dr. Daniel Goleman has released a new video series outlining the 12 competencies of emotional intelligence in Crucial Competence: Building Emotional and Social Leadership. The series features in-depth video interviews with Daniel Goleman, George Kohlrieser, Richard Davidson, Richard Boyatzis, and Vanessa Druskat about how to foster emotionally intelligent leadership skills from an individual and organizational standpoint. It includes research-based evidence to show how EI competences differentiate performance, and specific methods to integrate these findings for effective leadership.
Listen to Consortium member Chuck Wolfe interview some of the thought leaders in emotional intelligence.
Interview with Geetu Bharwaney
Challenges abound and life is stressful for many. So how do we cope? Chuck Wolfe interviews Geetu Bharwaney about her book, Emotional Resilience. Geetu offers research, insights, and most importantly practical tips for helping people bounce back from adversity. Click here to listen to the interview.
Interview with Dr. Helen Riess
Changes in healthcare have led to pressures on providers to spend less time with patients resulting in less time for questions, empathy and compassion. Helen Riess, M.D., a Harvard Medical Associate Clinical Professor of Psychiatry, and Chief Scientist and Chairman of Empathetics, is one person working hard to reverse this trend. Dr. Riess's company teaches empathy to doctors and other healthcare professionals often leading to very positive outcomes. Click here to listen to the interview.
Interview with Dr. Daniel Goleman
Listen to an interview by with Dr. Goleman on his new book Focus: The Hidden Driver of Excellence. In the book Dan helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success. Click here to listen to the interview.
Interview with Dr. John Mayer
How Personal Intelligence Shapes Our Lives: A Conversation with John D. Mayer. From picking a life partner, to choosing a career, Jack explains how personal intelligence has a major impact on our ability to make successful decisions. Click here to listen to the interview.
Interview with Dr. Cary Cherniss
Interview with Dr. Marc Brackett
Click HERE to listen to an interview with Dr. Marc Brackett, the newly appointed leader of the Center of Emotional Intelligence which will begin operation at Yale University in April, 2013. In this interview Dr. Brackett shares his vision for the new center.
Emotional and Social Intelligence Competencies: Cross Cultural Implications
Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross-cultural validity. The purpose of this special issue of Cross Cultural Management - An International Journal serves to focus on cultural issues related to applied use of emotional and social intelligence competencies in diverse cultures. Articles in the special issue include data from various countries including India, Peru, China, Italy, Australia, and the United States. Click here to read more.